I applied in-person. The process took 2 weeks. I interviewed at T-Mobile in Feb 2011
Interview
The application is all online. There is a long assessment that needs to be completed which determines whether the hiring process continues. If you pass the assessment test, then you will be call in for an interview which you will set in with a coach. The questions are customer service related and career advancement related.
I applied through a recruiter. The process took 2 weeks. I interviewed at T-Mobile in Jan 2011
Interview
situational questions pertaining to helping others and working as a team. I was interviewed by two coaches at the call center. The interview took about 30 Mins and received feedback right After the interview
Interview questions [1]
Question 1
Tell me about a time when you had a unsatisfied customer and how you overcame that issue
