I applied online. The process took 1 day. I interviewed at T-Mobile (Charlotte, NC) in Jun 2023
Interview
There are quick and responsive to get the interview process going but they are very strategic when it comes to hiring people they want strong loud and confident people because those people will make things sounds right and correct and these people can convince people to convert from competitor customers to T-Mobile customers
Interview questions [1]
Question 1
would you rather be at the bottom of the sales leaderboard but be liked by your peers or be at the top of the sales quota leaderboard but be hated by your peers
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Interview questions [1]
Question 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services
I applied online. I interviewed at T-Mobile (Rome, GA)
Interview
The store manager will reach out to you to setup a phone interview. From there you will have a video interview. In the video interview it will usually be the store manager and the district manager.
Top companies for "Compensation and Benefits" near you
