I haven't completed the process yet, just step 2 of many I'm sure. I underestimated the online test completely! Don't do that! Although they tell you have as much time as needed to complete the test, it does say it takes about 1 hour to complete and the test is being timed, you just don't see the timer. This made me really nervous and I think I bombed. The phone interview was scheduled prior to my online test so I don't think that's any indication as to the weight of the online test in the overall process. I just processed through the phone interview and I just wanted to help some other people out and post some of the questions I was asked. First of all, I read over the questions posted on this site extensively and had my answers prepared. Although the questions I chose to prepare off this site weren't asked. Here's what I was asked: Explain a time when I made a mistake and how I handled it. Explain a time when, as a supervisor or leader, I was able to motivate someone to do better. ** after my answer he feed off this question pulling out the part of my answer that described having to give negative feedback to someone ** Describe a project I completed in school and explain the steps that I had taken to accomplish the project. Describe a time that I had to make a difficult decision (didn't specify with or without too much info) Overall I think my phone interview went well, he said I would be hearing back in the next couple of days with information about how to go further in the process. My interview was really nice and I was a lot more comfortable over the phone which is wierd because usually I prefer face-to-face.