Standard process, STAR method is good to use in interviews like this. Wear nice clothing not too dressed up not too formal and be friendly. Positive environment not super high pressure
Interview questions [1]
Question 1
Tell us about a time you had an upset customer and what did you do to fix the issue
I applied online. The process took 1 week. I interviewed at Target in Aug 2013
Interview
I applied to Target on a Monday at the indoor application computer kiosk near guest services. I didn't expect to get called back because I had applied at Target various times before and never heard back. To my surprise, the very next day I received a call scheduling me for an over-the-phone interview for that Friday. During the phone interview they asked the same basic questions that are posted on Glassdoor (which helped me prepare for my interview). Also during the over the phone interview the Target RedCards were explained to me and I was asked if I would be okay with offering them to customers. After the interview I was scheduled for an in-person interview the following Tuesday. At the in-person interview I filled out a situational, multiple choice test on the computer kiosks asking what would be the best and worst response to a possible in store situation. I then went to the target team members backroom and waited about 5 minutes until I had my interview with HR. I was taken to the training room to watch a 5 minute video on Target's store policy and then was offered the job after answering more questions that were, again, already posted on Glassdoor. I was given drug test information, passed the test, and have my orientation this Friday. Process took about a week. Everyone that interviewed me was very friendly and I felt completely comfortable talking and even joking around during the in person portion. Just remember to smile, be friendly, and well-spoken. Their motto is fun, fast, and friendly :)
Interview questions [1]
Question 1
Over the phone interview:
1. Why do you want to work at Target?
2. What are your strengths/weaknesses
3. Describe a time when you had multiple projects due
4. Describe a time when you had to work in a team
5. Describe a time when you gave exceptional customer service that exceeded expectations
In-person Interview:
1. Why do you want to work at Target?
2. Any experience related to the position you're applying for?
3. Describe a time when you made a mistake and what was the outcome? What did you learn from this?
4. A mother is looking for shoes for her son and can not find the right size, what would you do? How would you speak to the guest about the situation?
5. You are ringing up an item that is 19.99 but the customer claims it is 18.99, what would you do?
I applied online. I interviewed at Target (Miramar, FL) in Jun 2026
Interview
I answered 5 recorded interview questions and 1 Q&A. You get 2-3 mins to answer the 5 questions, and the Q&A has no time limit, it was surprisingly easy to prepare myself for.
Interview questions [1]
Question 1
Describe a time you had to adjust what you were working on to support the needs of a group or team
After submitting myapplication through the Target Careers portal, i completed a brief, automated assessment of mywork availability and job-related skills. i then received an email invitation to complete a recorded video interview, where i was asked 5–8 pre-recorded questions. For each prompt, i received 2 minutes of preparation time and up to 3 minutes to record my answer.
Interview questions [1]
Question 1
Tell us why you are interested in this position and describe your relevant knowledge