It was straightforward and also easy for me also they were asking basic questions like How can you help a customer if he is roaming around how would u aproach him and make them feel welcomed?

The email was sent out and followed up with an online questionare. Once that was filled out the interview was taken via video, and recorded and saved. This was followed up with an email to come in and meet the hiring team to do paperwork.

Asked 5 questions over video. Simple questions about your background. Not much to study before hand. Depending on position there is multiple interviews. No need to study for this. Very easy