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      Tesco

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      Customer Service Assistant Interview

      19 May 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesco

      Interview

      Just to let you know guys I have had a recent interview which was just a group one - no one to one or shop floor work. Basic fform filling, introduce yourself to the group, then scenario questions put to the group as a whole, then build a tower out of paper. But then just to pre warn you as no one has mentioned it - for the last part we were given a product and had to stand up and sell it to the grpup so be prepared for that to just incase! Basically the whole iinterview consists of you showing you have knowledge and experience, also an interest in history and working for Tesco. Then it's just about you showing you can be a leader but also take other people's opinions and ideas into consideration too as don't want to come across as arrogant or that it's your way or the high way

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a customer?
      Answer question
      4

      Other Customer Service Assistant interview reviews for Tesco

      Ccustomer Service Assistant Interview

      19 Mar 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco

      Interview

      Kind quick and helpful Asked good questions and everyone was friendly Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well

      Interview questions [1]

      Question 1

      What is your experience for this role
      Answer question

      Customer Service Assistant Interview

      9 Nov 2025
      Anonymous employee
      Thurso, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesco (Thurso, Scotland)

      Interview

      It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.

      Interview questions [1]

      Question 1

      Describe a time you went above and beyond for a customer.
      Answer question

      Customer Service Assistant Interview

      23 Aug 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one

      Interview questions [1]

      Question 1

      Tell me about a time you delivered good customer service, what do you do in your free time for fun
      Answer question