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Tesco

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Tesco

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Tesco Reviews

3.7

68% would recommend to a friend

(24215 total reviews)

CEO Ken Murphy

Ken Murphy

69% approve of CEO

Ratings by category

3.9

Diversity and Inclusion

3.5

Culture and Values

3.4

Work/Life Balance

3.4

Compensation and Benefits

3.2

Career Opportunities

3.1

Senior Management

Ratings distribution

5 stars

28%

4 stars

35%

3 stars

25%

2 stars

7%

1 star

5%

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Found 24,215 of over 26K reviews

Updated 29 Nov 2023

What people are saying about Tesco

Crazy Customer Stories

3 months ago

works at 

Just Eat Takeaway

Once in a Tesco supermarket a customer asked me where an item of groceries was in a very rude way. I didn't know an even if I did wouldnt have told her anyways so she got angry at me so I told the customer where to go. Literally she got an "eff off an leave me alone". She got management involved and when the manager came over he verified I did not even work for him or for Tesco an that she was just being rude to another customer getting his lunch..,. ME!

19

4 Comments

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Poor management can lead to unmotivated workers which impact store performance and puts more pressure on more productive workers.(in 1385 reviews)
  • "Long hours and difficult with family life on holiday periods and weekends(in 1173 reviews)
  • "managers can be rude and controlling(in 988 reviews)
  • "All breaks are unpaid (on a 9 hour shift you have to take 1.5h of unpaid breaks!).(in 179 reviews)
  • "No career progression and not as many staff on weekends(in 131 reviews)
    1. 5.0
      26 Sept 2023
      Anonymous Employee
      Former Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours Variety of work

      Cons

      Can become mundane after a while

      1. 1.0
        18 Nov 2023
        Order Picker
        Former Employee, more than 1 year
        Greenford, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - discounted canteen - colleague shop (discounted items) - staff discount

        Cons

        - very unrealistic pickrate (285 per hour). Sometimes you will get trolleys that only give you 150 pickrate, which means you will have to pick a lot faster on the next one - you would get told off if you are waiting in the queue to weigh the bananas for low pickrate - Very rude managers, think they can do what they want and not what the contract says - they treat you like you’re not a human, basically a robot - flexi contract for certain people, that means you will have to go home in 3 hours 45mins of work - your toilet break isn’t your toilet break. You will notice your pick rate drop as you use the toilet, which means you have to pick even faster - you’re basically speed walking all 7.5 hours, consistently picking items at 285 items an hour, and paid under 12 which is lower than the national living wage. Not worth it at all

        1
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        1. 1.0
          27 Nov 2023
          Price Manager
          Current Employee, more than 1 year
          Welwyn Garden City, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Fast paced, experience in a big retailer

          Cons

          Reward package is poor (below average salary, no health care, not many other benefits except Tesco discount) No culture of feedback (I've worked there for 2 years and never got asked to give feedback, when I've asked for feedback all I ever got was "you're doing a really good job") Training resource is very difficult to access, internal training system is redundant and I had to raise 3 tickets and speak to 14 separate people over a month to get access to Udemy. No focus on career development, I've never had a conversation about career plans or PDP with my manager. Very few opportunities to progress upwards internally.

          1. 1.0
            27 Nov 2023
            Ufc Operative
            Former Employee
            Beckton, England
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Colleagues…. that’s it without them you wouldn’t last

            Cons

            Managers - zero support and god forbid you have kids might has well quit you will never get promoted, zero man management skills, forget being able to take days off too, they book what they want you to take off and if you want a certain day off you have to do their job and find support yourself, next to zero support when struggling, managers tell team support not to help, managers also tell team support to treat you like you are beneath them and they can’t be your friends,

            1. 2.0
              28 Nov 2023
              Shift Manager
              Former Employee, more than 8 years
              Melton Mowbray, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Share scheme, staff discount, cycle to work

              Cons

              Constant Change of management resulting in poor progression. Continually promised progression opportunities for covering holidays in absence of both store manager and deputy, participating in trial schemes and staying past finishing but progression was tactic to get you to stand out but never acted on. Claimed to be a diverse company to work for but operations managers were racist and homophobic.

              1. 4.0
                13 Nov 2023
                Customer Service Nights
                Current Employee, more than 1 year
                Chesterfield, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                - Room to progress to higher levels - Co-Workers - Training is given in different areas once asked a manager - Always something to do whether that’s stocking shelves, taking in the delivery - Overtime is available if wanted

                Cons

                - Unsocialable hours (10pm-7am) - Some managers pressure staff to get all delivery cages done before end of shift despite having 20+ cages to do by yourself - No recognition for nights staff hard work, it seems that day staff gets things despite doing half the work of nights staff

                1. 3.0
                  28 Nov 2023
                  Customer Assistant
                  Former Employee, more than 3 years
                  Southam, West Midlands, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  retail pay is typically higher than curve for type of work, can meet some good people working there

                  Cons

                  management often are there for tesco and not the employee, and can be a culture of lack of trust as a result

                  1. 4.0
                    28 Nov 2023
                    General Assistant
                    Former Employee, more than 1 year
                    Sheffield, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great people Good wage (extra on Sundays) Understanding staff

                    Cons

                    Can work at some unsociable hours at times.

                    1. 4.0
                      29 Nov 2023
                      Store Colleague
                      Former Employee, less than 1 year
                      Bristol, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Chill environment, the work is quite easy, pay.

                      Cons

                      Uninteresting work, management are often slow.

                      1. 5.0
                        29 Nov 2023
                        Customer Assistant
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        flexible good team friendly enjoyable

                        Cons

                        don't have any cons with tesco

                      Viewing 1 - 10 of 24,215 Reviews
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                      Tesco Reviews FAQs

                      Tesco has an overall rating of 3.7 out of 5, based on over 26,341 reviews left anonymously by employees. 68% of employees would recommend working at Tesco to a friend and 49% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Tesco employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Tesco. This rating has been stable over the past 12 months.

                      68% of Tesco employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tesco 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

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                      Travel Specialist

                      I interview with this place about a week and a half ago. I think it went well and in the interview she said the next step would be a writing example, so I did that. Sent it to them the day it was due and haven't heard back since. She did say any next steps would be after thanksgiving since everyone was busy and their calendars full last week. I followed up on Monday with an email, but haven't heard back. Maybe it's taking awhile or should I try again end of week? I would at least like feedback.

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                      Glassdoor has 26,341 Tesco reviews submitted anonymously by Tesco employees. Read employee reviews and ratings on Glassdoor to decide if Tesco is right for you.