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      Account Development Representative Interview

      23 Jun 2017
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Trustpilot in Jun 2017

      Interview

      Kinda nonsense. The woman I interacted with from HR was perfectly pleasant and a great representative of the company.The woman who was the director of ADRs was intelligent and someone I would have enjoyed to work for. The manager...... this is where it gets bad. Really bad. The process starts with a screening call from HR, and then you meet this person in NYC as well as the director and manager. The manager I met with was terrible; unpleasant, unprofessional, ineffective. Adds to the kind of corporate toxic environment I have learned trust pilot is effected with. Literally spending the 20 min in the room with her during that session was the most uncomfortable 20 min of 2017 for me. Shortly after this I learned that the income potential was 35k, with an ote of 55k ish. However, unlike most jobs where ote is an actual estimate of income, at trust pilot it is the projection of the top 1% of ADRs. The role you get promoted into, as I asked the hr person about, maxes out around 70k "on target earnings". So I'm forced to assume, based on my other knowledge of their projections of OTE, that that number is closer to 55-60k. So after this initial meeting I am pretty sure I am not going to work there, but maintain the relationship in case I don't get an offer from anywhere else. I then have 3 "assignments", pretty standard for sales applications, due over the next few days; basically you pick a company to pitch trust pilot to. However, the same day you submit your company you are scheduled to do a mock sales call with, you guessed it, the wonderful manager I mentioned before. The hr person said it would take five minutes, by the time I got off the phone(for the third time with her, we ran through it three times) it had taken 45 min. Which was significant, that day I was interviewing for jobs that actually offered decent packages and non-toxic working environments, and not looking to get surprised with long phone calls with unpleasant people. (Which I got, both of them... one 40k ote 63 other 50k ote 78k. Just add this to show that there are way better opportunities out there people). During the mock sales call the major critique was.... "that's not exactly what trust pilot does, they don't "gather" reviews they "generate" reviews. " she was getting mad I didn't have facts to rattle off about trust pilot and didn't have a scripted understanding of what the company offered. Before. I'm. Even. Working. There. I subsequently got off the phone asap, having made up my mind I would not have worked there if they paid me(more then the just above welfare wages I would have been making). I could tell the Micromanagement would have been awful. As I have seen from workers reviews there, it is awful. I can't speak for the entire company, but as far as the ADR package, the sales culture, and the interview process, stay farrrrrr far away, many better more lucrative options in NYC.

      Interview questions [2]

      Question 1

      Why sales?
      Answer question

      Question 2

      What is your understanding of trust pilot?
      Answer question
      3

      Other Account Development Representative interview reviews for Trustpilot

      Account Development Representative Interview

      9 Dec 2024
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Trustpilot (New York, NY) in Nov 2024

      Interview

      Four stage interview process starting with a discovery call with an internal recruiter. I was given helpful preliminary information to guide me through the hiring process and knew what to expect with each stage of the interviews.

      Interview questions [1]

      Question 1

      Why do you want to work at Trustpilot?
      Answer question
      avatar
      Trustpilot response
      1y
      Thank you for sharing your experience. We're pleased to hear that the process was clear and that the candidate preparation materials were helpful. We appreciate your feedback and are excited that you've decided to join us. Looking forward to working with you at Trustpilot!

      Account Development Representative Interview

      2 Aug 2018
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I interviewed at Trustpilot

      Interview

      The interview process was very thorough and I got a full understanding of what the job was going to be like before I took it. Everyone that I spoke with throughout the interview process was enthusiastic and answered any and all questions I could have had regarding the position. Lastly, I received critical feedback about what I did right/wrong throughout the interview process, which was very helpful.

      Interview questions [1]

      Question 1

      The Trustpilot team had me perform a mock sales call and I found that to be challenging, however, from this experience I learned what I can do to improve next time around.
      1 Answer

      Account Development Representative Interview

      25 Jul 2017
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Trustpilot (New York, NY) in Jul 2017

      Interview

      1. Set up and conduct a 30 minute phone interview. 2. Was extended the offer for an in-person interview. (Met with the recruiter and 3 different managers. Lasted about an hour.) 3. Was given an at-home assignment to do a mock email assignment and was instructed to call a manager at 8am and leave a message. 4. Was emailed and asked to come in one more time for a final interview in-person. (Met with one manager for about a half an hour and was offered a position.) There are quite a few steps to pass in the interview process. If you really are interested in the position I would say it's most important to do your research on the company before and be yourself. The management was really nice and if you follow these steps, they will most likely hire you.

      Interview questions [2]

      Question 1

      Why Trustpilot?
      Answer question

      Question 2

      What made you want to work in sales?
      Answer question
      3

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