I applied online. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Aug 2019
Interview
First contact by the recruiter, typical HR questions (helps tremendously if you have a referral). Within two days I was contacted to schedule an interview with the HM
Second, scheduled for a 45 min interview with HM. Great conversation and left that meeting feeling good about the role and the interaction. Within 3 days I was asked to fly out to San Antonio Home Office for a face to face panel with various stakeholders and peers.
All travel was coordinated by the company and was super smooth. Much easier than the process followed by other organizations I have interviewed with.
Site interviews were 1 on 1 but over 6.5 hours with 6 different people. All interviews were a mixture of technical and business level interviews. There was a lot of interest and preparation from all parties involved (the STAR interview method is very helpful here)
Warning: The background check process is onerous and difficult. Be prepared for a FULL check.
I applied online. I interviewed at USAA in Jan 2024
Interview
Initial phone screen with Recruiter. She asked basic questions about my background qualifications and interests in the role. I am not very impressed when recruiters ask you to walk them through your background, especially when you only have 30 minutes; I think they should ask you more pointed questions, so they can learn more specific areas.
I applied online. The process took 2 months. I interviewed at USAA
Interview
typical interview concerning experience and what you'll bring to the organization along with some scenario based questions. The interview was also a panel interview with 3 other people. Then an interview with the hiring manager.
I applied online. The process took 4 weeks. I interviewed at USAA (San Antonio, TX) in Aug 2021
Interview
Panel interview that was conversational. They asked about action plans and last experience. The leaders were very transparent and let me know if their struggles and what they need in a leader to help get the area back on track.
