I applied online. The process took 3 weeks. I interviewed at USAA (San Antonio, TX) in Sept 2021
Interview
You get a call from a recruiter, see if you’re the right fit and the a manager from the insurance department contacts you. This is fairly easy, as they just want a feel for your personality. Be yourself, and see if you can connect with the mission and values of USAA.
Interview questions [1]
Question 1
Why would you want to work for usaa? Name a difficult position you were in and how did you overcome it? What does leadership mean to you?
First interview was a short phone interview less than 30. Another phone interview a little over an hour. Finally an in person interview at the facility where was given a tour, met someone who currently worked there, and then sat down and interviewed
I applied through an employee referral. I interviewed at USAA
Interview
There first was a phone recruiter interview. Once that was completed they set up a virtual interview eith mansgers. This interview included SBO questions. Original interview also had a role playing exercise in selling something.
Interview questions [1]
Question 1
Tell me about a time you had to adjust a process due to challenges.
There are 2 interviews, first one just a phone call and second a zoom interview. Scenario based, they ask several. I honestly thought I bombed it but still got hired
