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      Digital Marketing Manager Interview

      20 Nov 2024
      Anonymous interview candidate
      Charlotte, NC
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at USAA (Charlotte, NC) in Nov 2023

      Interview

      30-minute initial phone screen by an internal recruiter once your resume has been selected. Routine discussion on tell me about your experience and salary expectations. Gave a good overview of USAA's benefit package and vacation/personal time offerings. Next step was with hiring manager and was a discussion of experience and tell me about your most successful marketing email campaign and why. Not much info given on the position was more of a sell yourself to me in 30 minutes. Next step was to meet with 2 teammates (would be peers) as a panel interview for 45 minutes. They took turns asking me behavioural questions while the other took notes typing on their computers. While I enjoyed the conversation with the hiring manager, the peer panel interview was cold and felt more like an inquisition rather than a interview where both parties are courting the other.

      Interview questions [1]

      Question 1

      Tell me about a time where something went wrong or a mistake you made on a marketing campaign and how did you fix it and what was the impact.
      Answer question

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