UnitedHealth Group Customer Service Representative interview questions
Updated 27 Jan 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 6%RecruiterRecruiter
- 6%In personIn person
- 3%Employee referralEmployee referral
- 2%OtherOther
- 1%Recruitment agencyRecruitment agency
- 1%Campus recruitingCampus recruiting
Interview search
384 interviews
UnitedHealth Group interviews FAQs
- Customer Service Representative applicants have rated the interview process at UnitedHealth Group with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 23 days.
- Common stages of the interview process at UnitedHealth Group as a Customer Service Representative according to 2 Glassdoor interviews include:
IQ intelligence test: 50%
One on one interview: 50%
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