I applied online. The process took 4 weeks. I interviewed at Verizon (Cary, NC) in Sept 2014
Interview
Applied online and then contacted by recruiter. Recruiter sent me an e-mail with the Verizon Credo (Make sure to pick out parts of the credo) and their "item of the month."
1st phone interview: Took about 45 mins and was asked typical STAR questions and other interview questions. The recruiter about what stood out to me about the credo. I had to sell the item of the month over the phone.
2nd phone interview: Scheduled for the following day and was pretty much about the same as the first, but a different person. Went through the interview and was scheduled to come into the store.
In store: Interviewed with district manager and store manager. Was asked STAR questions and other questions such as "Why do you want to work here" and a few questions about my work history. After going through the interview, I walked out to the store front and was told to sell something to the store manager (the store was busy so don't be surprised to sell in a loud environment). Attempted to sell a phone and didn't do too bad considering my sales experience. The store manager gave a critique and said I would hear back within a week. Heard back about a month later and wasn't offered the position. Didn't mind since I was hired for a position that wasn't related.
Side notes that may help you decide if this is the position for you (information was gathered during interview from store manager/dm):
1. Was told hours can be between 40-60 hours (not a problem for me)
2. Was informed of a "blackout period" from Thanksgiving to January where employees were not able to take personal time or vacation. (not a huge problem for me this year, but next year could be an issue)
3. You will be expected to sell more than just mobile phones/plans. If you haven't been to a Verizon Store recently, go. You will see they sell many other technology products.
Overall, I believe Verizon would be a good company to work for. I do hope to work for them in the future, but in a different position.
Interview questions [1]
Question 1
Tell me what stood out to you about the Credo (Received through e-mail, I didn't expect to be asked about it on the first phone interview. They will ask on the phone and in person.).
I applied online. The process took 1 week. I interviewed at Verizon
Interview
The interview lasted about 45 minutes, and the questions were based on my knowledge of the brand, technology in general, behavioral styles, also what if scenarios and her views of the culture
Interview questions [1]
Question 1
What type of previous experience to you have?
-Tell us about a time when you were faced with a difficult situation that you did not think you could overcome
-Why do you want to work for Verizon
I applied online. The process took 2 weeks. I interviewed at Verizon in Jul 2022
Interview
I applied online and passed the online assessment, I then did a video interview and after had to wait a while until I was contacted for a job offer. The interview consisted of STAR scenario questions which were all fairly easy. Once I got the offer they started the background check which took 8 days to clear.
Interview questions [1]
Question 1
Describe a time when you had to deal with an angry customer and what did you do?
I applied online. The process took 1 week. I interviewed at Verizon in Sept 2021
Interview
There were three parts to my hiring process. 1. The recruiter called me and asked me questions. 2. I spoke to the Assistant Manager. They asked me standard questions and we role-played a standard sale. 3. I did an in-person interview with the General Manager. We also did a role-play as well. BE PREPARED FOR THAT.
