I applied online. The process took 2 months. I interviewed at Verizon in Mar 2014
Interview
Intense! I had to pass a phone interview, go to one of their corporate locations and pass a skills test, which followed with a person-to-person interview. A week later I had another phone interview and they called me and offered me the position on contingency. You need to be involved in the conversation with the interviewer, get to know then and connect with them. Make sure you completely understand the question before you answer. You need to prove that you can handle a conversation on the phone multiple times over.
Interview questions [1]
Question 1
Tell me of a time you learned a skill and applied it?
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
