Vodafone Retail Business Adviser Interview Questions

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Retail Business Adviser Interview

14 Oct 2017

Anonymous employee

London, England

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at Vodafone (London, England) in Oct 2017

Interview

I applied online then dis some online assessment exercises. There was a video interview first which I had to do on an app called Hire Vue then I was selected for in person interview in store.

Interview questions [2]

Question 1

Mention one situation when you gave an excellent customer service?

Answer question

Question 2

Could you tell any experience when one of your colleague couldn't handle the customer properly then what did you do to help and ease off situation?

Answer question

Vodafone response

Hi there, We're pleased you had a positive experience. Welcome to the Vodafone team!