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      Service Manager Interview

      14 Jan 2025
      Anonymous interview candidate
      London, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Vodafone (London, England) in Dec 2024

      Interview

      Two stages of competency based questions, one with case study that was only revealed during the interview, not before. The case study was based on real life situations that may occur during the role.

      Interview questions [1]

      Question 1

      What are your biggest challenges and biggest accomplishments
      1 Answer

      Other Service Manager interview reviews for Vodafone

      Service Manager Interview

      4 May 2024
      Anonymous interview candidate
      Newbury, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Vodafone (Newbury, England) in Jan 2024

      Interview

      Interviewed for 90 mins by 2 people from the Service team of 300+ people. Perhaps unsurprisingly very "corporate" in style - I.e. they are looking for you to tick their boxes, by using certain words and phrases within your answers. If you know the rubric, you can prepare well and will do well, but it does not allow any flexibility in answering questions, thus the interview feels very stilted and inorganic.

      Interview questions [1]

      Question 1

      How do you demonstrate the Vodafone Spirit Values?
      Answer question

      Service Manager Interview

      21 Sept 2020
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Vodafone (Bengaluru) in Mar 2019

      Interview

      There were 3 rounds. The first was a Techincal round (Networking), the second was a techno-functional round and the last was the HR Round. The interview was an average one resulting in Process related questions as well as ITIL questions.

      Interview questions [1]

      Question 1

      Why is SIP used extensively? What are key functions of a Service Manager and in which areas does the SM work in? ITIL questions.
      Answer question

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