WHSmith Customer Service Representative interview questions
based on 2 ratings - Updated 12 Dec 2024
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Campus recruiting
Campus recruiting
Interview search
2 interviews
WHSmith interviews FAQs
Customer Service Representative applicants have rated the interview process at WHSmith with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at WHSmith as a Customer Service Representative according to 2 Glassdoor interviews include:
Skills test: 50%
One on one interview: 50%
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I applied through university. I interviewed at WHSmith (Brighton, England)
Interview
Interview consisted of questions about the history of the company you had to study well before hand or risk being caught out. The interviewer was friendly and encouraging even though I was nervous. Ended up getting the job
Very quick, easy and interesting. Updated often and questions answered quickly. Friendly people and interview process. Took a little time to hear back, but was updated when I reached out.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult customer.