I applied through an employee referral. The process took 2 weeks. I interviewed at Zendesk (Melbourne) in Feb 2021
Interview
I had been referred by an employee in Dec 2020. Had an initial discussion with the HR about the role, my previous experience, expected compensation. Even though the salary range was lower, I made it clear I was very much interested due to other benefits like stock options and health coverage. The HR said she will get back to me after speaking with the hiring manager but I did not hear back from her for a week. On sending an e-mail asking for an update, I got a standard automated mail stating I had not been considered for the position with no feedback at all which was very unprofessional.
In Feb 2021, I was again referred to a similar role and a discussion was setup with the same HR. During the discussion, the HR realised she had spoken to me earlier and said I cannot be considered for another role for 6 months.
When I asked why as no interviews had happened earlier that assessed my skills, she rudely conveyed that my last conversation with her was an interview as far as she was concerned. Her body language and tone of voice was rude and unprofessional and not expected of someone representing Zendesk.
Interview questions [1]
Question 1
Did you not consider the initial HR discussion an interview?
1st round HR round then a screen round with Engineering manager, and then a live coding test with 2 engineers.
I got rejected after the coding test so don't know the process beyond it.
Interview questions [1]
Question 1
Basic react query about build process and optimizations
I applied online. I interviewed at Zendesk (Singapore) in Sept 2025
Interview
There were 5 rounds
- Screening round with HR
- Manager round
- Technical Coding round
- System design round
- Product manager
The turnaround time was quick. The entire interview process took around 2 weeks.
Interview questions [1]
Question 1
General cultural fit questions during manager interview round
I applied through other source. I interviewed at Zendesk (Melbourne) in Sept 2025
Interview
The first round is a behavioral interview with the manager.
The second round is a system design interview with the technical lead.
The third round is a coding interview with a staff engineer.
Interview questions [1]
Question 1
1. Behavioral interview: Common behavioral questions.
2. System design: Design Jira.
3. Coding: Implementation of several React components.