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Customer Interview Questions

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What is customer service for you

17 Answers

talk about working experiences that evaluate cust service skills

Assistance or helped that we proved to the customers.

Assistance or helped that we proved to the customers.

What do you know about the company? Three words to describe good customer service? How do you meet targets? Experience working in a target environment? Experience working with difficult customers? A time where you exceeded your job title?

10 Answers

Name a time you have provided excellent customer service

8 Answers

how do you prioritize when there's no prioritization possible

7 Answers

- If a customer called to cancel their booking, how would you retain that booking? - What are 3 good things and 3 bad things about your CV? - What do you do to relax after a tiring call/day - What would you do if the communication between yourself and your co-worker broke down, what would you do to repair it? - What were the positives of your last job and what were the negatives? - What was one time you were really under pressure and how did you overcome it

5 Answers

What do you know about bet365. When did you go the extra mile. When did you deal eith an angry customer.

5 Answers

How would you respond to a customer that rang Sky requesting to downgrade their service.

4 Answers

What would you bring to the company.

3 Answers

Can you work weekends?

3 Answers

What makes you different from the other candidates in the lobby?

3 Answers
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