technician interview questions shared by candidates
The wifi doesn't work properly. And for every basic test I could think of, they answered that it proved all was fine but still it didn't work.3 Answers
At the end I said there are more important matters than a broken access point, I would just change it, with a different model and everybody could focus on their real job instead of wasting time (Don't answer that, they wanted someone as talented as themselves to manage their LAN)
To be fair to the company, in this scenario it doesn't sound very much like the role was for you. I would totally expect a 'Senior IT Technician/Manager' to troubleshoot basic network problems and resolve them without swapping the hardware. Perhaps working in a technical networked environment is outside your current skillset.
Nick, were you there to know what were my answers? It seems so, according to your certainty. I think my answers did troubleshoot basic network problems, as you said. But they wanted a specialist. In such roles, reliably and cost go above pride. You learn to put efficiency above time consuming pride when you are in charge of the whole IT. I installed hundreds of wifi AP in my careers, the answers I gave Yoti always were enough to provide really good service. At the end I said if I can't find, there's no point in wasting more time, Yoti is not a wifi provider and has more important tasks. Money matters, this role would include budget management. When I installed a wifi service for small companies, it worked for years. The next time I'll install one, I would learn for the latest standards: so much changes in 2 years. No need to be a wifi specialist for a small company, and it's easy to re-learn it when it becomes necessary, with updated literature. For your information, their solution was awful, I would never use it unless I'm bored at work and need time consuming tasks, which never exists when alone for the IT Administration of 170 colleagues. But if they like spending time on settings again and again, it's their business.
take this pen and write the code in BASH to read a CSV file, take the 3rd column and print it in uppercases3 Answers
I didn't know by heart the functions for reading CSV files and uppercase. I said in Systems Administration, we don't write code everyday, our code works for months, even years. And it's not secure to write a script from scratch, since we can't think about everything before going back to the IT Support. I usually take a good script from the internet, read all of it, adapt what needs be.
'I usually take a good script from the internet' does not sound like something somebody experienced in a command language would say. This exercise is extremely basic, one I would expect to find within the first few pages of a tutorial on learning bash with zero experience needed. Perhaps you should not put a command language on your CV if you are not confident in its most basic applications.
You have totally the same spirit as them. Great. Never said they were wrong. I'm pretty sure of my skill with those language as my programs were always reliable and secure and even taught them for a few years at university. I simply dont need them on a daily basis when in charge for the IT. I'd remember more easily how to secure an OS for a job interview.
When have you dealt with an angry customer?3 Answers
Did you ever hear back after your interview? I am still awaiting a response since my face to face and that was nearly 3 weeks ago. All i keep being told is 'we are waiting for the hiring managers response'...
I had the assessment day with Kelly group Virgin Media a few weeks ago and they told me I was successful and gave me a start date so I handed my notice in at my job. Then they pushed back the start date twice before finally I called to ask what was going on and they said all training courses are now cancelled and there are no jobs for any of us
What did they do or say at the assessment day? i have got one on monday the 22nd of may 2017 ? thanks Shaun
CV and experience in greater depth3 Answers
I answered by talking about several machines and systems I maintained and improved, design and modification work etc. But they didn't seem to understand basic engineering terms or technical information.
Is it worth working there?
Not unless you like to be mistreated, bullied, or one occasional attempted assault by the director or managers..
What’s your Five year plan2 Answers
To build on an existing area and move forward the growth business
I want Rentokil top most leading in all worlds.. before we all very struggling of everything department wise. We all our responsibility done date by date .. after than Rentokil company. World in top most places
How would you deal with difficult customers?2 Answers
How would you diagnose a reported problem?
What did the written assessment consist of?