Commerce ops

Creator Operations Project intern (TikTok Shop) - 2026 Start (BS/MS)

Location
:

London

Employment Type
:

Intern

Job Code
:

A208251

Responsibilities

About the team:
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Responsibilities

• Drive product–creator/agency matchmaking between POP merchants and creators / MCNs in the UK / EU / Japan markets; co-design differentiated merchant–creator matching strategies, lift conversion efficiency, and own the GMV and hero-product volume generated through the creator channel.
• Conduct deep dual-side data analysis on both products and creators/agencies, grounded in market trends, category dynamics and consumer needs; identify and incubate potential hero products, and build an end-to-end operating mechanism covering selection → matchmaking → scaling.
• Integrate and orchestrate cross-functional resources by collaborating with Merchant Ops, in-country Creator Ops, central Marketing & Campaigns teams and external agencies, replicating successful hero-product playbooks at scale and improving POP product penetration.
• Support the planning and execution of creator/agency training sessions, online matchmaking events and similar programs to improve overall merchant–creator matchmaking efficiency.
• Help codify selection methodology and merchant–creator matchmaking SOPs for target markets, lifting operational efficiency at scale through tooling and mechanisms.

Qualifications

Minimum Qualifications

• Currently pursuing a Bachelor's degree or above, preferably in Marketing, International Business, or related fields.
• Working proficiency in English (reading & writing & speaking) — comfortable with email, social media and day-to-day professional communication.
• Strong product analysis and data-driven capabilities; able to deconstruct GMV growth pathways from complex datasets and form solid early judgment on hero-product trends.

Preferred Qualifications

• Familiarity with the UK / EU / Japan creator and agency ecosystem is a plus; understanding of local consumer habits and content preferences preferred.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

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Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.