Working at Holiday Extras |

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Holiday Extras Overview

Hythe, Kent, South East England, England
501 to 1000 employees
Company - Private
Travel Agency
$100 to $500 million (USD) per year
Holiday Extras is a 30+ year old company with the mentality of a start up, based in the heart of the Kentish countryside. It is a Sunday Times 100 Best Company to Work For (a whopping 11 times!).

We’re the UK market leader for travel add-ons - with ... Read more

Mission: HX's mission is to 'make every trip a better trip'. Every person here works hard each day to do just that. Our People Mission is to make HX a truly amazing place to work and learn. As a result we have a reputation for being an ... Read more

Company Updates

  • We held our first #HXHosts event yesterday, inviting the awe-inspiring Natalia Cohen part of the world record breaking, all female @coxlesscrew. She left us all energised, motivated and inspired. 'It was one of those rare talks that really inspired me deep at my core.' one HXer said. Check our their documentary on Netflix:

    Losing Sight of Shore - Everyone has a Pacific to cross

    EVERYONE HAS A PACIFIC TO CROSS, and the journey of the Coxless Crew is truly a symbol for the 'Pacifics' we all cross in our lives everyday. Whether it's overcoming an illness, writing a book, standing up for yourself, or in fact a physical challenge similar to the row, we want to hear about your experience!

  • Over the past few weeks, HXers donated over 100 presents to our HX Giving Trees for women and children living in local refuges this Christmas. The response was overwhelming so a big thank you to everyone who took part and for your generosity. Here we are delivering the presents...

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Holiday Extras – Why Work For Us?

We are building the future of travel 

Our people make us who we are. We pride ourselves on being able to offer exciting challenges whilst also providing a flexible, fulfilling environment in which to work. Although we are a fast-paced online travel company with agility and flexibility being key to how we work, our custom built campuses in rural Hythe are a world away from the hustle and bustle of the City.

Holiday Extras' fabulous open-plan spaces have kitted-out meeting rooms, shared work areas, quiet areas as well as kitchens and canteens where you can break out to play pool or table tennis. Or if the weather is good you can chill outside on a Holiday Extras deck chair in summer. 

The team like our campus so much it's almost a shame to take advantage of our flexible working approach which lets you work anywhere with your Apple Mac, any hours so long as you're contactable. Our Learning Academy, quiet lounge, supportive enviroment and focus on personal development help our team members grow. Add in days off on your birthday, summer BBQs, sportsdays and our annual paper-plane competition and you have no reason at all not to take a look!


The company's Group CEO, Matthew Pack, is committed to the vision of hassle-free travel. Since taking on the role of chief executive in 2009 - then Group CEO in 2015, he has inspired the Holiday Extras team to explore increasingly creative and innovative directions, across all areas of the business.


Our people make us what we are.

We have an awesome bunch of talented individuals who are given the freedom to experiment, innovate and make a real difference. People are at the core of everything that we do.

Our values!






Holiday Extras Awards

An award-winning mentality

We take pride in achieving the highest possible standards at Holiday Extras. We believe that the hard work by the entire team is key to our success, which is reflected in the wide selection of awards we have received. Over 50 of them in the last 10 years! Check out a few of them below

Holiday Extras Awards

Sunday Times 100 Best Companies To Work For - 11 Years Running!

The Holiday Extras team have featured in the Sunday Times 100 Best Companies To Work For list for 11 years running! In 2017 we won the Best Companies Special Award for Wellbeing. 

Best Travel Insurance Provider

In 2016 Holiday Extras was voted as the travel trade’s Best Insurance Provider at the Travel Weekly Globe Awards for the eight year running.

Best Holiday Essentials Supplier

Holiday Extras scoops the Best Holiday Essentials Supplier's award at the Scottish Passenger Agents Association's (SPAA) awards for the third year running.Thanks to all the Scottish travel agents who voted for us to win this award!

Travel Essentials Company & Car Hire Supplier of the Year

We were very proud to have won, not one but two important travel industry gongs at the Travel Trade Gazette's 2016 annual award ceronomy. 

Travel Bulletin Star Award

Star Holiday Add-Ons Operator at the Travel Bulletin Awards 2014 - Clair Purvis, Partnerships Development Manager and Head of Partnerships, James Lewis with the Holiday Extras award at the Travel Bulletin event

Holiday Extras Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Holiday Extras CEO Matthew Pack
Matthew Pack
48 Ratings
  • Helpful (5)

    "Brilliant company to work for!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Folkestone, England
    Current Employee - Insurance Sales Agent in Folkestone, England
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Extras full-time (More than 3 years)


    Holiday Extras helps you to become the best you can be, with lots of opportunities to progress within the call centre. It is a very positive company to work for with lots of fun events to involve everyone and you always feel supported and guided within your job role.


    Full timers still work at least 1 day most weekends however we can work mobile so can work from home so this doesn't make this as bad

See All 113 Reviews

Holiday Extras Photos

Holiday Extras photo of: We're building the future of travel
Holiday Extras photo of: Spreading the HX Love
Holiday Extras photo of: Love in the eyes
Holiday Extras photo of: Valentine's cookie anyone?
Holiday Extras photo of: HX Cookie Love
Holiday Extras photo of: Happy Valentine's Day!
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Holiday Extras Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Software Engineer Interview

    Anonymous Employee in Hythe, Kent, South East England, England
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Holiday Extras (Hythe, Kent, South East England, England).


    The process was reasonably fast and the People Team kept in constant contact throughout the process and were easy to contact to answer any questions or queries.
    The first stage of the process, involves submitting a tech test. If succesful, you will be invited for a face to face interview with someone from The People Team and Web Team. Once again, if successful at this stage you will be invited back for a Pair Programming task where you will be accessed on more of a technical level.

    Interview Questions

See All 20 Interviews

Holiday Extras Awards & Accolades

  • 100 Best Companies to Work For, Best Companies Group, 2017
  • Best Companies Special Award for Wellbeing, Best Companies Group, 2017
  • 100 Best Companies to Work For, Sunday Times Best Companies, 2016
  • 100 Best Companies to Work For(Ranked #5), The Sunday Times (UK), 2015
  • 100 Best Companies to Work For, Best Companies Group, 2014
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