Working at Rackspace |

Rackspace Overview

San Antonio, TX (US)
5001 to 10000 employees
Company - Private
IT Service
$2 to $5 billion (USD) per year
Rackspace is the world’s #1 provider of IT as a service in today’s multi-cloud world. It delivers expert advice and integrated managed services across public and private clouds, managed hosting, and enterprise applications. Rackspace partners with every ... Read more

Mission: Our vision is to be recognized as one of the world's greatest service companies.

Glassdoor Awards

Best Places to Work: 2017 (#21)

Top CEOs: 2017 (#47)

Company Updates

  • Meet our new Chief People Officer! Welcome Laura Sue!

    5 Questions for Rackspace Chief People Officer Laura Sue D'Annunzio

    Laura Sue sat down with the Rackblog to talk about successful change management, the importance of culture, and her plans for helping Rackspace continue its evolution into the leading provider of IT as a service on the latest technologies, across applications, data, security and infrastructure.

See AllSee All

Rackspace – Why Work For Us?

Are you a Racker? Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating. They are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they do. Rackers are inherently wired to solve problems and share ideas in small, nimble teams. As experts in what they do, Rackers are serious about delivering Fanatical Support to our customers. And along the way, they like to have a little fun. Rackers are everywhere - you may be a Racker and just not know it yet. If you are a Racker, we want you to come join the Racker family and Fanatical Support mission with us!

Hear from Rackers all about what it means to be a Racker here.

Making a positive impact in the technical community by teaching, sharing, and discovering new technologies drives Rackers to excel and innovate. Hear how Tony Campbell, Director of Global Talent Development, has taken the opportunity to turn his passion for technology and teaching and into making a global impact as he shares the power of OpenStack.

We are a culture of learners. We focus on building the experts and leaders of tomorrow both in and outside of our walls. Open Cloud Academy supports talent learn new skills that enable them to take their first step into a technology career.

Inside Rackspace, we are powered by passionate, driven Rackers who are fuelled by continuous growth and development. At Rackspace we provide multiple opportunities to take charge of your development including a wide range of technical, professional, and leadership development courses, on-demand learning options, as well as the ability to step up and help other Rackers via peer-to peer learning engagements. Whether it’s honing your leadership skills or mastering the latest technology, Rackspace provides learning opportunities to help you build and share your expertise.

As a Distinguished Engineer and Lead Architect on the Open Compute Project at Rackspace, Aaron Sullivan shares how to apply ambition, passion, and innovation as a Racker to learn and grow:

Rackspace has always been a values driven company—from the choices we make about who to hire, to the way we give each other feedback, to the decisions Rackers make on behalf of our customers and company--and we love to celebrate Rackers that are role models for our core values:

Just as we enlist our industry’s top talent and technology to deliver Fanatical Support® to our customers, we meticulously select quality benefits and offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced life-style. So while our Rackers are busy taking care of our customers, we take care of Rackers.

Ultimately, our goal is to provide benefits that are relevant and in demand by the people who make Rackspace unique and special:

  • Choice of multiple medical plans
  • Dental and vision plans
  • Life insurance
  • 401K match
  • Genrous paid vacation and holidays
  • Flexible hours
  • Profit sharing
  • Rackspace University for continuing education and technical ceritifcation
  • Free onsite gym facilities or discounted gym memberships

Learn more about our benefits here

Rackspace Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Joe Eazor
63 Ratings
  • Featured Review


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace full-time (More than 5 years)


    Relevant offerings and great culture


    Processes and tools are cumbersome at times

    Advice to Management

    Keep up the good work

See All 1,346 Reviews

Rackspace Photos

Rackspace photo of: Rackers
Rackspace photo of: Castle
Rackspace photo of: Castle
Rackspace photo of: Castle
Rackspace photo of: Castle
Rackspace photo of: Castle
See All PhotosSee All

Rackspace Interviews



Getting an Interview

Getting an Interview





    IT Support Specialist Interview

    Anonymous Interview Candidate in Hayes, England
    No Offer
    Negative Experience
    Average Interview


    I applied through an employee referral. The process took 6+ weeks. I interviewed at Rackspace (Hayes, England) in April 2018.


    FIrstly there was a phone interview done by the tech recruiter which went good and then I was invited for a face 2 face interview scheduled for 2 hours which started with a technical test with 2 specialist guys..and according to me was good and the guys were good in helping and probing all the way..after 1 hour the test was over..I was told there would be a management interview with couple of the team managers..and I was all ready for the same..when the managers arrived..they courtiously introduced themselves and then within 5 minutes i was told that this interview would not proceed cause my tech interview was not good and up to their expectation and they would cut short my interview process much to my dismay..I was bit taken off with this rejection as I thought my tech interview didn't go that bad and probably they weren't interested in me anymore for some unknown reason.

    Interview Questions

    • If you unable to go online or access internet using your laptop..would troubleshooting steps would you take to check this issue??   1 Answer
See All 465 Interviews

Rackspace Awards & Accolades

  • Fortune Best Tech Workplaces, Fortune, 2017
  • 100 Best Companies to Work For, The Sunday Times (UK), 2016
  • 100 Best Companies to Work For, Fortune, 2017
  • Best Places to Work in Technology, Indeed, 2018
  • Magic Quadrant Leader for Public Cloud Infrastructure Managed Service Providers Worldwide, Gartner, 2018
See More

Work at Rackspace? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate