Admiral Group Reviews

3.8

68% would recommend to a friend

(1,206 total reviews)
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Milena Mondini de Focatiis

80% approve of CEO

69% positive business outlook

Admiral Group has an employee rating of 3.8 out of 5 stars, based on 1,206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Admiral Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews
5.0
26 Sept 2025

Love my job

Recommend
CEO approval
Business outlook

Pros

The people, the job is never boring, great benefits and overall a great company to work for.

Cons

No Cons that I can think of

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Admiral Group Response
8mo
Hello. Thanks for leaving a review with us. We're glad to hear you enjoy working at Admiral, we really appreciate your feedback. Thanks, Nicole
2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training period is around 6 weeks in my experience They ween you into taking calls which helps with your confidence Trainers are brilliant Food on site at good pricing Parking provided You know your shifts ahead of time Events

Cons

Managers don’t know how to stay out of your way until you need them Constant customer interaction which is statistically deemed as draining Call centre jobs are statistically the most miserable jobs to work If you aren’t in the clique you won’t get offered the positions you deserve They keep you around if you offer good sales to increase dividends, and then massively increase the pressure making you want to leave so that they have more dividends to spread over fewer employees increasing their reward It has gone massively downhill as an employer over the last few years Morale is no longer prioritised in day to day work Micro management due to people services pushing managers to take action Massive lack of holistic management, if it can’t be managed with a script or statistics you won’t be supported They focus on driving sales and statistics more now than ever People who have been employed at admiral for years have mentioned that it’s never been this bad and top performers are leaving as they are not valued Management makes efforts to take any problem that can be reasonably addressed into a disciplinary Majority of feedback is bad

1.0
2 Jun 2026

Na

Recommend
CEO approval
Business outlook

Pros

Don’t join to much politics

Cons

Nothing is good here too much politics

Viewing 1 - 3 of 1,206 Reviews

Glassdoor has 1,314 Admiral Group reviews submitted anonymously by Admiral Group employees. Read employee reviews and ratings on Glassdoor to decide if Admiral Group is right for you.