Airbnb Reviews

Updated 30 Jun 2020

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4.0
81%
Recommend to a Friend
90%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
622 Ratings
Pros
Cons
  • "Too many people being hired, which means that work life balance is great (i(in 65 reviews)

  • "Typical growing pains for our size, honestly(in 35 reviews)

More Pros and Cons
  1. "Good"

    5.0
    Former Employee - Graphic Designer in London, England

    I worked at Airbnb full-time

    Pros

    Good money, good people, good vibe

    Cons

    Lot of overtime, small office, angry boss

  2. "Great"

    5.0
    Current Employee - Property Manager in London, England

    I have been working at Airbnb part-time

    Pros

    Great company, looks after staff

    Cons

    Cant think of anything right now

  3. "Great place to work at"

    5.0
    Current Employee - Market Coordinator 

    I have been working at Airbnb full-time

    Pros

    Many benefits - really looks after employees well-being

    Cons

    The company is US focused

  4. "Great community, disappointing company."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Market Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Airbnb full-time for more than 3 years

    Pros

    The community is inspiring and Airbnb offers a great experience for most guests. Most staff really care about the world around them. Some incredibly smart and inspiring people used to work here, and a few of them are still around.

    Cons

    Large, slow moving bureaucracy. Completely impersonal experience as an employee. Real lack of strategic focus or understanding of users from middle management. Highly political culture. Complete misalignment of organisational design vs. problems that need to be solved. Very far from meritocratic. Not enough people with experience of making genuine impact when dealing with uncertainty. Collective decision making is worse here than in any other company I have ever encountered. Fear driven decision making.

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  5. "Great, BUT..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Operations in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Airbnb full-time for less than a year

    Pros

    Great people, you'll be likely to make friends here. Culture, free food, relaxed atmosphere and quirky offices.

    Cons

    No career development, no learning, strong vegan/liberal/alternative views

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    Best culture, management and growth

    Cons

    None! It’s a great place to work.

  7. "Biz Ops"

    4.0
    Current Employee - Anonymous Employee 

    I have been working at Airbnb full-time

    Pros

    great culture, friendly work environment

    Cons

    need more structure, stronger leadership

  8. Helpful (1)

    "MEEEH"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Airbnb full-time

    Pros

    Great food program very ethical

    Cons

    Bit lost need more skilled managers

  9. "Demanding but well rewarded and great support from team members and managers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Airbnb full-time

    Pros

    Airbnb vouchers and paid holidays at your disposal since the start.

    Cons

    Long days at work, lunch break not paid for a billionaire company.

  10. "Strong Focus on Culture"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Airbnb full-time

    Pros

    Good work/life balance and flexible working

    Cons

    Lack of racial and social diversity, particularly in leadership roles.

    Continue reading
Found 898 reviews