Airbnb Reviews | Glassdoor.co.uk

Airbnb Reviews

Updated 15 Oct 2019

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
83%
Approve of CEO
Airbnb CEO Brian Chesky
Brian Chesky
538 Ratings
Pros
  • "500 in Airbnb credits per quarter, free food (breakfast/lunch/dinner), and all the cool Silicon Valley perks(in 46 reviews)

  • "great benefits and great working culture(in 42 reviews)

Cons
  • "Often decision makers are lacking and work/life balance can be challenging(in 59 reviews)

  • "Some growing pains around organizational grown(in 34 reviews)

More Pros and Cons
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    Best culture, management and growth

    Cons

    None! It’s a great place to work.

    Airbnb2019-08-07
  2. "Biz Ops"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Airbnb full-time

    Pros

    great culture, friendly work environment

    Cons

    need more structure, stronger leadership

    Airbnb2019-03-12
  3. Helpful (1)

    "MEEEH"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Airbnb full-time

    Pros

    Great food program very ethical

    Cons

    Bit lost need more skilled managers

    Airbnb2019-02-18
  4. "Demanding but well rewarded and great support from team members and managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Airbnb full-time

    Pros

    Airbnb vouchers and paid holidays at your disposal since the start.

    Cons

    Long days at work, lunch break not paid for a billionaire company.

    Airbnb2018-12-15
  5. "Strong Focus on Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Airbnb full-time

    Pros

    Good work/life balance and flexible working

    Cons

    Lack of racial and social diversity, particularly in leadership roles.

    Advice to Management

    Improve meaningful diversity and culture. Improve career progression for L5 and below. Make salaries equal between counterparts.

    Airbnb2018-08-29
  6. Helpful (2)

    "Fun but not challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time

    Pros

    Great culture, amazing product, some nice benefits. Good location.

    Cons

    Most sales related roles aren't challenging. The product spreads mainly by word of mouth, and the through the odd partnership. The UK office was so far detached from HQ that all the decisions were centralised with no creative authority being given outside of the US. Pay was low but that's the price you pay to work for one of the top tech brands on the planet.

    Advice to Management

    Empower satellite offices to make decisions. Give employees a roadmap and incentives to stay and progress through the company.

    Airbnb2017-11-08
  7. Helpful (1)

    "Test"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Airbnb

    Pros

    Pay, holiday, sun. Beers vacation

    Cons

    Work too hard to enjoy life

    Advice to Management

    Hire better people today

    Airbnb2017-08-08
  8. Helpful (8)

    "Airbnb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    You have some great execs who came in with leadership experience running a big team whom you can learn from.

    Cons

    The HR leadership team is very political, short sighted and never spend any time with the team coaching, guiding and role modeling the core values of the company.

    Advice to Management

    Get rid of the HR leadership team

    Airbnb2016-12-12
  9. Helpful (2)

    "Great place, not perfect like San Francisco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Exciting and ambitious company, good people, fun and friendly atmosphere, office trips, travel coupon perk.

    Cons

    Minimum amount of holidays, gaps between the local offices and San Francisco headquarter, lack of processes and structure can result in chaos.

    Advice to Management

    Create and provide better structure for the team and communication. Improve connection and communication between the local office and San Francisco.

    Airbnb2016-03-20
  10. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Airbnb full-time

    Pros

    Super inclusive culture, people genuinely want to help you succeed, many opportunities

    Cons

    Can be soft on underperformers, lots of moving around, salary isn't great

    Airbnb2016-03-23
Found 762 reviews