Airbnb Reviews

Updated Dec 1, 2021

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Found 1,417 of over 1,870 reviews

4.3
85%
Recommend to a Friend
92%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
884 Ratings
Pros
  • "great culture that helps you remain competitive(in 76 reviews)

  • "Delicious and healthy free food(in 62 reviews)

  • Cons
  • "The working hours required are hard to balance work life balance(in 70 reviews)

  • "Airbnb's hypergrowth has caused growing pains at times and being an employee means that you're along for that ride and all that comes along with it(in 37 reviews)

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    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Former Employee, more than 1 year

      Great culture, forward-thinking people

      Oct 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Core values are at the heart of Airbnb hiring, and this results in a cohesive working environment - The company is forward-thinking and aims to think 2-3 steps ahead of the market

      Cons

      - Sometimes workflows can feel siloed, but no different to most other companies; it's an operational efficiency trade-off. - Can have slower career growth than some smaller organisations. Airbnb tends to hire for experience, first.

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    2. 4.0
      Former Employee, more than 3 years

      Great Culture

      Nov 17, 2021 - EMEA Brand Marketing in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      99% of people employed by Airbnb are smart lovely human beings. Airbnb company culture unique.

      Cons

      Working in region can sometimes be limiting long term for development. Opportunities to grow/transition role limited.

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    3. 1.0
      Former Employee

      Few opportunities for career development

      Nov 24, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very intelligent colleagues who are incredibly nice

      Cons

      Overbearing management that are too focussed on internal politics

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    4. 2.0
      Former Employee, more than 1 year

      Looks good from the outside..really bad inside

      Aug 26, 2021 - Operations in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cool offices, dog friendly Great food and snack Some really lovely people Travel coupons were a brilliant perk

      Cons

      I left just before the pandemic hit, and I am glad I got out of there before it all happened. My friends were let go at the drop of a hat, very insensitively. The culture STINKS. I can not stress this enough. They talk about core values being the heart of the company, oh my it couldn’t be further from the truth. The single most passive aggressive place I’ve ever worked. I worked with some of the most entitled people I have ever come across. Most managers unfortunately do not have any idea how to people manage and are very difficult to deal with. My best advise to anyone thinking of joining would be to read the reviews with 2 stars. They are the most accurate description of life at Airbnb!

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    5. 5.0
      Current Employee, more than 3 years

      Great place, everyone works super hard

      Jul 5, 2021 - Program Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, good pay, shares, travel credit to use Airbnb. Interesting work, always varied and challenges. You can really make a difference and ideas for improvement are welcome.

      Cons

      Growth and level framework is not clear and often appears very inconsistent across teams

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    6. 5.0
      Former Employee, more than 3 years

      Great company and culture!

      May 3, 2021 - Operations Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company and culture Fast paced and always learning Amazing support from peers and managers

      Cons

      High workload Intense working environment at times

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    7. 3.0
      Former Employee

      It's ok

      Jan 28, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Breadth and scope of work, colleagues

      Cons

      Salary, work life balance, management

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    8. 4.0
      Former Employee, more than 3 years

      Great culture, benefits and work/life balance

      Nov 2, 2020 - Community Organizer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent food programme, a strong sense of community within the office, lots of office socials (pre-Covid-19), a calm whilst exciting atmosphere in the office, lots of space for creativity. Great salary and lovely colleagues.

      Cons

      There aren't enough career development opportunities. The business is doing a lot of work on diversity and belonging, but still there is disproportionate representation of the BAME community in the office.

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    9. 5.0
      Current Employee

      Amazing Experience

      Oct 19, 2020 - Account Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and company Loved the teams and product development Very flexible on work practices and good communication overall I learnt a lot in little time

      Cons

      Hard to understand a career progression Hard to change job within the company

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    10. 5.0
      Former Employee, more than 3 years

      Salary Review

      Sep 7, 2020 - Digital Media Manager EMEA in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      · Company Culture and its Core Values · Continuous Learning Opportunities · Flexible Working Policy · Opportunity to work with people from across the world · Secondary Benefits

      Cons

      · Growth Opportunities in Region · Meeting-Heavy Culture · Can be Stressful at Times

      2 people found this review helpful
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