Airbnb Reviews | Glassdoor.co.uk

Airbnb Reviews

Updated 16 January 2019
684 reviews

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3.8
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Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
495 Ratings

Employee Reviews

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Pros
  • "great culture; great work life balance" (in 31 reviews)

  • "500 in Airbnb credits per quarter, free food (breakfast/lunch/dinner), and all the cool Silicon Valley perks" (in 40 reviews)

Cons
  • "Work life balance depends on how badly you want to succeed/advance" (in 57 reviews)

  • "Some growing pains around organizational grown" (in 34 reviews)

More Pros and Cons

  1. Helpful (1)

    "Test"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay, holiday, sun. Beers vacation

    Cons

    Work too hard to enjoy life

    Advice to Management

    Hire better people today


  2. "Demanding but well rewarded and great support from team members and managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Airbnb full-time

    Pros

    Airbnb vouchers and paid holidays at your disposal since the start.

    Cons

    Long days at work, lunch break not paid for a billionaire company.

  3. "Strong Focus on Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Airbnb full-time

    Pros

    Good work/life balance and flexible working

    Cons

    Lack of racial and social diversity, particularly in leadership roles.

    Advice to Management

    Improve meaningful diversity and culture. Improve career progression for L5 and below. Make salaries equal between counterparts.


  4. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Flexible working hours
    If you put more effort in you achieve greater success

    Cons

    None I can think of


  5. Helpful (2)

    "Fun but not challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time

    Pros

    Great culture, amazing product, some nice benefits. Good location.

    Cons

    Most sales related roles aren't challenging. The product spreads mainly by word of mouth, and the through the odd partnership. The UK office was so far detached from HQ that all the decisions were centralised with no creative authority being given outside of the US. Pay was low but that's the price you pay to work for one of the top tech brands on the planet.

    Advice to Management

    Empower satellite offices to make decisions. Give employees a roadmap and incentives to stay and progress through the company.


  6. Helpful (8)

    "Airbnb"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    You have some great execs who came in with leadership experience running a big team whom you can learn from.

    Cons

    The HR leadership team is very political, short sighted and never spend any time with the team coaching, guiding and role modeling the core values of the company.

    Advice to Management

    Get rid of the HR leadership team


  7. Helpful (2)

    "Great place, not perfect like San Francisco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    Exciting and ambitious company, good people, fun and friendly atmosphere, office trips, travel coupon perk.

    Cons

    Minimum amount of holidays, gaps between the local offices and San Francisco headquarter, lack of processes and structure can result in chaos.

    Advice to Management

    Create and provide better structure for the team and communication. Improve connection and communication between the local office and San Francisco.

  8. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Airbnb full-time

    Pros

    Super inclusive culture, people genuinely want to help you succeed, many opportunities

    Cons

    Can be soft on underperformers, lots of moving around, salary isn't great


  9. "Nice job there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    A good salary... Friendly senior.... Considered working hours..... And a condusive working environment.Almost all the good expectations a ln employee expects are met here.

    Cons

    The location of the central office is not well established, sometimes hard to reach incase of hard traffic. And.employees appreciation is not employed as a motivation means

    Advice to Management

    Try to Appreciate and show your employees that they do matter


  10. "Great place to work, if you like dealing with customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Airbnb full-time

    Pros

    Great environment and competent management. Friendly colleagues.

    Cons

    The job itself can be very challenging at times and training doesn't give you all the tools you need to deal with the customers.

    Advice to Management

    Keep going like this! Maybe I would work on the training sessions to help employees in dealing with customers.