AllSaints Retail Reviews | Glassdoor.co.uk

AllSaints Retail Reviews

Updated 16 July 2018
460 reviews

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2.7
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AllSaints Retail CEO William Kim
William Kim
222 Ratings

460 Employee Reviews

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Pros
Cons
  • "During Peak work/life balance can be compromised" (in 15 reviews)

  • "Nobody is paid well and everyone is working a part time job to make ends meat even 3 out of the 4 managers" (in 20 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Terrific career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AllSaints Retail full-time (More than 3 years)

    Pros

    I've never worked anywhere where the senior leadership team care so passionately about the career development of the team. Life changing opportunities are openly available to anyone willing to do what it takes to own them. Inspirational leadership, leading from the front, encouraging all around them to "design think" and grow the business into something unique and amazing.

    Cons

    Peak trade is tough! All that can be said is that it will set you up for anything in your career. Embrace the values of the business, review your own performance and development and the sky is the limit.


  2. "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in London, England
    Current Employee - Stylist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AllSaints Retail part-time (More than a year)

    Pros

    Access to masses of information on google + community groups, links for videos on product knowledge, new collections, styling tips etc
    Lovely people
    Great briefs at the start of your shift, always know your target, what categories that are behind, where newness has been placed etc
    Great opportunities for internships and progression

    Cons

    Pay isn't as great as other companies within the same market
    Bonus only granted if in that month your store lifts +5% on LY

    AllSaints Retail Response

    10 Jul 2018

    Hey, thank you for taking time to leave your review on Glassdoor. Our relationship with Google allows us to manage our business and support our teams in such a unique way. Communication is so... More

  3. "Junior for 26 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Neutral Outlook
    No opinion of CEO

    I have been working at AllSaints Retail full-time (More than a year)

    Pros

    Uniform, work athmosphere, young people

    Cons

    "pace, pace, pace" is only the watchword for the managers, very very law salary, lack of communication, lack of professionalism, lack of managment

    Advice to Management

    Listen to your employees


  4. "Micromanagement is some of the worst I've experienced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stockroom Assistant
    Former Employee - Stockroom Assistant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AllSaints Retail full-time (Less than a year)

    Pros

    Discount is good. Majority of product is good to very well designed. Nice customers for the main part.

    Cons

    Management would micromanage and contradict each other hourly.
    Unrealistic time frames for large jobs and lots of verbal criticism from management who would just watch over and not be the ones doing the job.
    General Manager was patronising and rude to politest of staff.
    Worst storage space. Secondary site was a complete disgusting and dangerous mess left by former management with little ownership before.
    Management and Head office have little loyalty and happy to leave whilst complaining about turn over of floor staff who are trying to balance lack of hours with other jobs.
    Office space was too small by many previous experiences in companies and was full of extra stock rails.
    Unable to book off simple holiday requests over two months of asking.
    Payroll were only able to pay me 4th week's pay going forward on 10th week of work from a Manager's mistake so I had to deal with that.

    Advice to Management

    Spend less time on Gmail. If you hire someone to run a store let them run it and check in a few times rather than every hour. By having staff report back every hour they are reaching to explain and compensate for just lack of customer interest despite staff working hard to engage. Having to be in the office once (unfortunately) when a conference call was taking place was cringey listening to the excuses for low footfall. Even with one member of management reporting, other management get involved and take up till points unnecessarily. Come up with more mid range products because they are getting a reputation for always being in sale (Comment made by interviewer at job I had after). No pay until New Year for temp staff starting in mid November is one thing only your company seem to do that.

    AllSaints Retail Response

    16 Jul 2018

    Hello, thank you for taking the time to leave your feedback on Glassdoor, helping potential candidates understand what it might be like working with AllSaints. It’s good to see that you enjoyed... More


  5. "Can be boring at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AllSaints Retail part-time

    Pros

    Managers are all very lovely and supportive

    Cons

    70% of the year is boring as there are very few customers

    AllSaints Retail Response

    16 Jul 2018

    Hello, thank you for taking the time to leave your feedback about working with AllSaints. We are very pleased to see you enjoyed working with your colleagues. “People” is quite often mentioned as a... More


  6. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in London, England
    Former Employee - Stylist in London, England

    I worked at AllSaints Retail part-time (Less than a year)

    Pros

    Amazing uniform
    Pretty simple and a fun team to work

    Cons

    unorganised at times but really nothing to complain about

    AllSaints Retail Response

    10 Jul 2018

    Hello, thank you for taking the time to let people know what it’s like working with AllSaints. We are really glad to see that you enjoyed taking advantage of our wonderful clothing benefit and it’s... More


  7. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist
    Former Employee - Stylist
    Doesn't Recommend

    I worked at AllSaints Retail part-time (Less than a year)

    Pros

    Clothing allowance
    Discount on clothes
    Nice uniform

    Cons

    Pressured targets every hour that are unrealistic
    Boring
    Poor salary

    Advice to Management

    Think more about how you would like to be treated as a customer rather than the income of the shop

    AllSaints Retail Response

    10 Jul 2018

    Hi, thank you for taking the time to leave your feedback on what life was like for you working with AllSaints. It’s great to see that you enjoyed our amazing wardrobe benefits package. It is such... More

  8. "Fast Paced and sales driven"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AllSaints Retail full-time

    Pros

    Uniform allowance
    Discount
    Lovely and supportive team

    Cons

    Lack of communication from management
    Incredibly sales driven and you are often under appreciated

    AllSaints Retail Response

    10 Jul 2018

    Hello, thank you for leaving your review about working with AllSaints. Team and wardrobe are often our two most talked about benefits when it comes to working with AllSaints. Our unique culture... More


  9. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate - Stylist
    Current Employee - Sales Associate - Stylist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AllSaints Retail full-time

    Pros

    50% discount plus a uniform salary and people are fun

    Cons

    Quite unorganized, management can be unprofessional and lazy, and the company is quite behind with technology. They exploit their staff and lie regarding commission, which never happens.

    Advice to Management

    Your scheduling hours can be split up in better ways and try to be fair with your staff. Learn to properly train your staff, represent the brand and respect your staff.


  10. "I am working for all saints for a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AllSaints Retail (Less than a year)

    Pros

    Work environnement really nice.
    Growth really quickly

    Cons

    Bad paycheck
    Hours change every week

    AllSaints Retail Response

    28 Jun 2018

    Hi, thank you for taking the time to leave feedback on Glassdoor. It’s great to see that you are enjoying your experience with AllSaints. Career growth is an amazing benefit of working with... More


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