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    Argos Reviews

    Updated 6 December 2018
    758 reviews

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    3.3
    StarStarStarStarStar
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    Recommend to a friend
    Approve of CEO
    Argos CEO John Rogers
    John Rogers
    121 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Headsets are hilariously awful and the warehouse is an absolute shambles and dont even get me started on the health and safety" (in 13 reviews)

    • "A full time contract with Argos is as rare as a hen's tooth, although they expect you to work full time hours at a drop of a hat if they need you to" (in 24 reviews)

    More Pros and Cons

    1. "Customer Service Adviser"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in London, England
      Former Employee - Customer Service Representative in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Argos full-time (More than a year)

      Pros

      GREAT WORKING ENVIRONMENT
      Opportunity to learn a lot and develop, as well as going up in the company.
      really fun

      Cons

      No cons at all. I really loved working at argos

    2. "Good"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Good team work with varying shifts

      Cons

      Never ending talks on targets, store cards etc

      3. Join the Argos team
      See Our Latest Jobs

    3. "basically any other job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service in Belfast, Northern Ireland
      Former Employee - Customer Service in Belfast, Northern Ireland
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Argos full-time (More than 3 years)

      Pros

      lots of work always busy and good pay

      Cons

      some xmas temps being promised to be kept on and not rudeness within team members

    4. "pro and cons"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Argos full-time

      Pros

      GOOD people
      good flexibility if a normal sales colleague

      Cons

      never leave on time
      can expect alot more than job required

    5. "Good company, satisfactory renumeration"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Advisor
      Current Employee - Customer Service Advisor
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Argos part-time (More than a year)

      Pros

      Exciting, fast-paced and friendly work environment
      Upper and middle management care about employees
      Discount in Argos, Habitat and Sainsbury's
      Shifts are exciting with no day the same
      Store transfers are easy to request and mostly approved in my experience
      Typically good job security

      Cons

      Little chance of progression for many employees
      Pay is less than other, similar companies
      Under 21 pay differs from other employees despite doing exactly the same work
      Large amount of pressure at Christmas
      Employees are stretched more than in my previous job since most stores tend to be understaffed

      Advice to Management

      I've enjoyed my time so far however and increase in pay is necessary in order to keep experienced employees in the business and many stores could do with more staff, especially at Christmas

    6. "Fun, challenging and there are many opportunities to develop in the company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Advisor in Northampton, England
      Current Employee - Customer Service Advisor in Northampton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Argos part-time (Less than a year)

      Pros

      Meet different types of people
      Multitasking is great because you won't get bored doing the exact same thing all the time
      Huge variety of items and deals
      Smart breaks
      Working in one of the best retail sellers

      Cons

      10% discount is quite low and is attainable only after 3 months
      It is what it is, so you'll be required to stand on your feet and be always active ( not good for lazy people )
      Bad attitude customers

      Advice to Management

      Upgrade the headset system

    7. "Great company, confused with where they're going"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in London, England
      Current Employee - Customer Service Representative in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Argos part-time (More than a year)

      Pros

      If you get into the right store, you get great management and flexible working hours, 10% discount after 3 months within Argos/Sainsburys and Habitat.

      If you appreciate the quirks of it's antiquated archaic systems and laugh at it you're eventually learn to love the job

      It will improve your people skills (again depending on your store) and you'll learn loads and they'll give you support getting there.

      Days can be fast when busy and you'll go away feeling satisfied, the addition of Sainsbury's processes and rewards does increase staff morale.

      Great opportunities to progress within the business if retail is what you want to do.

      Cons

      Leadership within the business is very random, you can go from an absolutely wonderful manager to a terrible manager, there's no consistency!

      They are caught between the obsession to sell stuff and the processes that require you to sell it, they'll push you hard but forget you'll need to follow every stepping stone to get there and they panic!

      Because of the above the customer service can go down the drain, they're so busy looking at the numbers they'll forget about service, and they have real trouble maintaining that balance.

      Systems are OLD! they work but you need to know every quirk and a lot of stuff is still done by pen, paper and occasionally a printout. They seem to excited by scanning stuff at the moment, and "contactless" is very new!

      As for company vision, it changes it's mind every 20 days, they really don't know what to push next and constantly change their minds, and rebranding and refocusing - they are still working out social media and are just embracing Facebook, so very slow on the uptake!

      Still a lot of legacy issues to be ironed out, Sainsburys might just be the company to shake out all the old habits but in this company they do die hard.

      Advice to Management

      Certain management need to learn more than others, learn to take a vision and stick to it, make sure actions are taken with the words you speak - pushing hard to sell products without a proper reason does confuse new team members who are asked to be customer focused.

    8. "good first job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Very friendly colleagues and gives you good experience with a load of different types of customers

      Cons

      underpaid for the amount of work you do. hours can change radically. when the store is empty it can be a bit boring (but this is a minor thing)

    9. "As expected"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Argos part-time

      Pros

      Good work environment appears to be a progression path to more responsibility

      Cons

      Not much variety in work but to be expected in warehouse work

    10. "OK in the short term."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Picker/Packer in Leeds, England
      Current Employee - Picker/Packer in Leeds, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Argos part-time

      Pros

      Friendly staff
      Free cups of tea
      Relaxed atmosphere during quieter periods

      Cons

      Horrendous compulsory online training not related to the job role
      Low wage (£8 an hour) despite the demanding physical nature of the work
      Minimal real life training, first aid etc
      Rotas are ignored by management - you'll regularly be contacted to come in on your days off and you'll only get the rota for next week at the end of the current week so difficult to plan ahead
      Voice picking system is utter garbage

      Advice to Management

      Hire more staff instead of calling in current staff on their few days off a week
      More on-line training
      Longer breaks