Argos Reviews | Glassdoor.co.uk

Argos Reviews

Updated 19 August 2018
696 reviews

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3.2
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Argos CEO John Rogers
John Rogers
99 Ratings

696 Employee Reviews

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Pros
  • "The staff discount and benefits are fantastic" (in 38 reviews)

  • "very flexible hours for student life" (in 37 reviews)

Cons
  • "No real health and safety training" (in 12 reviews)

  • "A full time contract with Argos is as rare as a hen's tooth, although they expect you to work full time hours at a drop of a hat if they need you to" (in 21 reviews)

More Pros and Cons

  1. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pediatrician in Manchester City Centre, England
    Current Employee - Pediatrician in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Argos full-time (Less than a year)

    Pros

    good service!!!! Very proud of argos my no.1 store

    Cons

    There is no cons because the store is amazzing!!!!

    Advice to Management

    You guys keep it up! i spoke to katie from the team she is so polite..


  2. "Customer Service Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Former Employee - Customer Service Representative in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Argos full-time (More than a year)

    Pros

    GREAT WORKING ENVIRONMENT
    Opportunity to learn a lot and develop, as well as going up in the company.
    really fun

    Cons

    No cons at all. I really loved working at argos

  3. "Probably the best large call centre to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Customer Service Agent in Widnes, England
    Current Employee - Inbound Customer Service Agent in Widnes, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Argos full-time (More than 3 years)

    Pros

    They treat you as a real person, not just a battery chicken. They're willing to adjust your shifts if necessary. They listen to you.

    Cons

    For the first six months you'll be on 30hrs/wk and it doesn't pay the bills. Need more hours. Shifts are erratic, anywhere between 7am and 10pm - you definitely need a diary!

    Advice to Management

    Carry on acknowledging that your staff are individual human beings - it's rare in the call-centre world.


  4. "Almost perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in London, England
    Current Employee - Team Lead in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Argos full-time (More than 3 years)

    Pros

    Flexible working hours and WFH, amazing team, fun/interesting projects, nice office environment, good benefits

    Cons

    Slow Wifi / no connected ports, HR is a bit of a mess, no connected printers, more cleaning staff needed. Not a lot of recruitment initiative or events sponsored by the company to entice new hires.

    Advice to Management

    Sort HR and on-boarding processes out. Invest money into recruitment and PR to get onto the top 100 Best Place to Work List. Hard to recruit and retain good talent.


  5. "Almost Perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in London, England
    Current Employee - Team Leader in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Argos full-time (More than 3 years)

    Pros

    Flexible / Remote working, great work-life balance, amazing people, good benefits, nice office environment, standing desks, interesting and engaging work, UX Research Team in-house, good benefits

    Cons

    Poor Wifi, HR/On-boarding very disorganised, not a lot of people support where HR is concerned, printing is difficult, need better kitchen cleaning, little recruitment support or process. Not a lot of training/classes or conferences paid or or participated in, doesn't feel part of the tech community.

    Advice to Management

    Sort HR out and roll out processes, procedures, on-boarding and proper support. Invest in retaining and procuring talent, take part in industry events, more money to develop staff and help them grow. Work on talent retention.


  6. "Customer Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Argos part-time

    Pros

    nice environment. friendly atmosphere. when you get regulars that recognise you it's nice.

    Cons

    the small contract hours but that depends on your lifestyle...


  7. "life at argos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Argos part-time

    Pros

    nothing complicated working here. good hours.

    Cons

    they pay very little for under 21's

  8. "Your Good To Go"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Argos part-time

    Pros

    I have been working at Argos for just under a year, the working environment is ok,

    Cons

    Becoming a driver is a a bit of a risky business wants you are in an RTA or third party you could say goodbye to your driving career - depending on circumstances, with regards to the store the shifts are all over place,

    Also there is some pressure to seek financial services, like cards and care you have to keep changing up your offers to try and make the sell, you will get no Commision for this but it will give the store extra minutes to make up hours so more cards and pc you sell the more hours your store gets to dish out,

    Advice to Management

    Less pressure on staff, maybe a pay rise would be better to make it in line with Sainsburys colleagues. There is not much progression if you do all the courses your looking at being a manager in about 5-10 years this is just a example


  9. "Not a team environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Argos full-time

    Pros

    Decent pay, but not much else to say

    Cons

    Lack of support, lack of team working, some poor managers in place.

    Advice to Management

    360 feedback should happen for management


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor - Full Time in Oxford, England
    Current Employee - Sales Advisor - Full Time in Oxford, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Argos full-time (More than a year)

    Pros

    Great team. Feel welcome. People are nice

    Cons

    Long hour. Low pay. Sometimes monotonous


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