Brandwatch Reviews

Updated 8 Aug 2020

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4.0
79%
Recommend to a Friend
77%
Approve of CEO
Brandwatch CEO Giles Palmer (no image)
Giles Palmer
42 Ratings
Pros
  • "Living in Brighton, my work-life balance is excellent(in 18 reviews)

  • "In the Brighton office you often start at the same time as a couple of others which is helpful(in 11 reviews)

Cons
  • "Having to go to team meetings in Brighton, but never came to London(in 11 reviews)

  • "There are no women in the senior management(in 7 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Challenging, but brilliant for me"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CMO in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brandwatch full-time for more than 5 years

    Pros

    - People & culture - unusually talented and nice groups of humans - Ambition to really do something special - Market leaders - great tech - Lots of people move up, across functions and to new countries in their roles and learn by doing/taking opportunities on, inc to C-suite

    Cons

    - Management and cultures vary by leader/manager and office - Culture can be a bit entitled/indulgent at times - Pressure, constant change, transparency, ambiguity that come with scaling this kind of company mean you see that this isn't the environment for everyone - some people struggle, some thrive

    Continue reading

    Brandwatch Response

    April 14, 2020

    Thank you for taking the time to share your feedback and for the 5* review! Glad you are enjoying working with us and we agree that we have a talented group of individuals here!

  2. "Great Progression"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brandwatch full-time for more than 3 years

    Pros

    Very good career progression potential

    Cons

    Some very senior staff out of touch with the roles they manage & make decisions on behalf of.


  3. "Amazing Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brandwatch full-time for more than a year

    Pros

    Great team, lots of autonomy and trust, everyone has a voice and pulls together to make a difference, innovative approach to success.

    Cons

    poor wages, lack of growth potential, product not that innovative (hard to motivate clients to really get the most out of it compared to other technologies I have worked with/for)

  4. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Brighton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Brandwatch full-time for less than a year

    Pros

    - Fantastic support from direct management and leadership to help you develop professionally - Fantastic perks including free lunches, massages and yoga classes - Highly proficient team of smart people

    Cons

    - Lack of communication across teams - As the "new person", it's easy to feel like an "outsider" - Sometimes there's definitely a sense of entitlement from some members of staff because of all of the amazing perks and benefits

    Continue reading
  5. "3 months in at Brandwatch"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brighton, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brandwatch full-time for less than a year

    Pros

    Good interview process - although the interview process was lengthy it gave me a chance to learn more about Brandwatch and see that they don't compromise on their talent selection. Great culture - There is a lot of collaboration working in this fast pace environment. People work together and there is visible recognition/kudos for good performances. Informative induction - a comprehensive induction with a chance to meet various teams and a sit down with IT to get your new Mac and to get set up properly with all systems!

    Cons

    There seems to be a lot of changes to the business and it has been a little frantic during Q1

    Brandwatch Response

    April 14, 2020

    Thank you for taking the time to share your feedback and for a 5* review! We’re glad you enjoyed your interview process, your first few months with us and are enjoying the culture here! Best of luck in your continued career with us!

  6. Helpful (6)

    "Sly attitude to force you to leave"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Brandwatch full-time for more than 3 years

    Pros

    - London office had good vibes from legacy Crimson Hexagon staff - Always catered for and looked after, not as much after the merge - I could WFH and have flexible control over my work

    Cons

    - They will change your job spec to make you feel you need to leave - Having to go to team meetings in Brighton, but never came to London - The leadership team are a bit arrogant and cocky when it comes to competition. Saying you want to put someone out of business, yet losing so many accounts, big accounts to them is not a good start!

    Continue reading
  7. Helpful (6)

    "Brighton brandwatch"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Brandwatch Employee in Brighton, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Brandwatch full-time for more than a year

    Pros

    Brandwatch is a great company that do a lot for their staff. Not only is the company pushing forward in its industry but the staff culture is too. Although the office is not the modern hub it used to be it remains a nice environment and place to be. Colleagues are nice although there is no community atmosphere. All in all a nice place to work.

    Cons

    The main con is the hours: 8.30 - 5.30. Whilst this isn’t a lot longer than other work places it does tire the work force. You can see this by the procrastination of staff as they feel the longs days and come Friday the office is slow and empty. A normal 9-5.30 would not only energise the team but hell this of us with kids or a commute. The offices are cold and quiet. I think a refer should be thought about to encourage a stronger work force.

    Continue reading
  8. "One of the best jobs I ever had!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brandwatch full-time for more than a year

    Pros

    I loved my time here! The culture, the people and the tool really made it an incredible place to work.

    Cons

    There was not the opportunity to grow or at least not as quickly as I would have expected from a tech company.

  9. Helpful (11)

    "Back to High School"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Brighton, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Brandwatch full-time for less than a year

    Pros

    Great talk when it comes to culture, lovely laptop, really lovely massages, juices and the pay is not bad at all. It's a great product very visually pleasing and very useful insights. Their dev team are second to none, always launching great, Customer led new features

    Cons

    Cliques all over the place. it's a very uncomfortable place to work. people are fairly closed off, there seems to be this weird pretension around being edgy and cool. If you're not in with the right people life is more difficult. I personally always felt like an outsider. The office is oddly quiet, people will leave their desks to make a call, which isn't too helpful when you're learning and makes for a really weird and seemingly unproductive office space. I joined as the merger was taking place and it was not a good experience, there were a lot of long serving team members chopped, but the merging partner Crimson seemed to have it far worse. No reassurances or direction were given, just a resounding "we don't know what's going on or what's going to happen" which basically says to me that the leaders are not leading. Giles has to be the least inspiring CEO and speaker, almost laughable. He doesn't really give the impression of caring too much about the business anymore. He seems to try and swear a lot in the understanding that this is cool but really it's super awkward. Overall I felt very isolated, not as if I was a part of something.

    Continue reading
  10. "5 years in and, on balance, still really good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brighton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Brandwatch full-time

    Pros

    Lovely office; good people; challenging and fulfilling workload; flexibility; food; social options.

    Cons

    Lack of atmosphere when so many people are WFH; hard to attract and retain infrastructure engineers; recent merger, although healthy, has resulted in many staff changes and been unsettling

Found 93 reviews