Brandwatch Reviews | Glassdoor.co.uk

Brandwatch Reviews

To filter reviews, or .

Found 49 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
85%
Recommend to a Friend
89%
Approve of CEO
Giles Palmer
36 Ratings
Pros
  • "Living in Brighton, my work-life balance is excellent(in 17 reviews)

  • "In the Brighton office you often start at the same time as a couple of others which is helpful(in 10 reviews)

Cons
  • "salary is below average in the UK (Brighton is quite expensive)(in 10 reviews)

  • "Appalling behaviour from line managers which senior management will ignore(in 6 reviews)

More Pros and Cons
  1. Helpful (1)

    "I never should have left."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brandwatch full-time for more than 4 years

    Pros

    Brandwatch is a wonderful bubble you don't realise you're in until you leave. It's full of exciting opportunities, and everyone is absolutely on top of their game and striving to be better which in turns encourages you to be the best at what you do. Yes you work hard and smart, but there's no micro management (there simply isn't the time) and you're often empowered to go and run with an idea. everyone has great levels...

    Show More

    Cons

    Sometimes it's easy to get caught up in the day to day but it's essential you identify that and share any frustrations early on, people will listen. ake it clear early on what your ambitions and goals are. It really is a great place to work.

    Advice to Management

    Keep doing what you're doing, listen to all levels of staff, not just those at the top.

    Brandwatch2019-02-28
  2. "5 years in and, on balance, still really good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brighton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Brandwatch full-time

    Pros

    Lovely office; good people; challenging and fulfilling workload; flexibility; food; social options.

    Cons

    Lack of atmosphere when so many people are WFH; hard to attract and retain infrastructure engineers; recent merger, although healthy, has resulted in many staff changes and been unsettling

    Brandwatch2019-04-26
  3. "Strong culture, good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brandwatch full-time for more than 2 years

    Pros

    Very supportive team. Good CEO. Genuine enthusiasm in different departments. Good commission for new business people.

    Cons

    A little difficult being the only remote sales person (at the time).

    Brandwatch2018-12-02
  4. Helpful (2)

    "So far so good! A fantastic place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brandwatch full-time for more than a year

    Pros

    - Relaxed working atmosphere - you're given the freedom to work at your desk or around the office. Whatever makes you comfortable as long as the work gets done. - A good balance of food perks - Breakfast is provided. Decent coffee and tea. Snacks and soft drinks. Lunch free once a month and nice pastries on a Friday. Also so much water across the office that we could solve the world's water crisis. - Team vibe...

    Show More

    Cons

    - Pay - c-c-c-combo breaker(er...er.....er.....)! Sadly theres always a little downer and thats the pay. Its always going to be hard to compete with Silicon Roundabout or super-macho Square Mile salaries but I think Brandwatch offer just enough to compensate. So let me be honest: I took a pay cut to join and I haven't regretted it.

    Advice to Management

    - Keep recruiting intelligently. Don't rush into anything and make sure you keep hiring the best. - Keep the excellent office atmosphere going. - Keep encourage inter-team work.

    Brandwatch2018-07-25
  5. Helpful (4)

    "A fun experience I won't forget"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brighton, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Brandwatch full-time for more than 4 years

    Pros

    - Everyone is really friendly and I felt like I could have an honest conversation with everyone of all levels - There are a lot of fun social activities (christmas parties, after work drinks, free food and drink etc.) - There is a great deal of flexibility in the hours you work (at least in my department) - During the time I worked at the company things vastly changed at the rate that a start up does, so there was...

    Show More

    Cons

    - No career progression: it became very hard to be challenged and come out of your shell. There was very little guidance in terms of where to go next if you have been at the company for several years. - Often the fun social stuff is viewed as compensation instead of getting regular, transparent pay rises. One department differs from the next in terms of how to compensate individuals, it was never very consistent. -...

    Show More

    Advice to Management

    Generally I had a great time working at Brandwatch, and the above cons are things management are probably well aware of. Promoting and engaging with women instead of letting them go would be my advice.

    Brandwatch2018-08-02
  6. Helpful (1)

    "The Bees Knees."

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Brighton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Brandwatch full-time for more than 2 years

      Pros

      - Trust and freedom to run with your own projects, if you can demonstrate their value. - A lot of good tech to help you get the job done. - Wicked vibes with the right team. - Absolutely ridic summer and christmas parties. - Company-wide kudos and incentivisation platform ('bee-net' or something), meaning you really get rewarded for doing good work. - Fragrance. - Free sushi!

      Cons

      - On occasion, I found the vibes to be thoroughly harshed. This is unfortunate.

      Advice to Management

      Hire a CVO

      Brandwatch2018-07-18
    • Helpful (1)

      "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Brighton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Brandwatch full-time for more than 9 years

      Pros

      Wonderful colleagues Great offices Nice focus on culture in engineering Drive to make things better by senior management

      Cons

      Consistency between teams could be better. Communication of goals and priorities has got worse in recent years.

      Advice to Management

      Communication of company/departmental goals has got worse in recent years. Probably just a growing pain.

      Brandwatch2018-06-21
    • Helpful (6)

      "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Brighton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Brandwatch full-time

      Pros

      • Interesting range of clients (including lots of big name brands) which are fun and challenging projects to work with • Good accountability as a team of colleagues. We do what we say we will do. I feel that we have common values and goals in our work. • Opportunities to put yourself forward to get involved in cross-company projects, and move across departments or roles • A powerful product and an established market...

      Show More

      Cons

      • I would like there to be more healthcare perks (e.g. dental, optical and health insurance) • No salary ranges on job ads and this is only discussed later in the application process. I still have no idea how my salary compares to other people in equivalent/ similar roles. • Regular changes of internal structures and processes. While it’s good to be agile and responsive, this can also have negative impacts on people’s...

      Show More

      Advice to Management

      1) Keep hiring good people and keep the culture even as you grow bigger as a company. 2) This is more about the market than BW as a workplace. The product, like any Social Listening product, relies quite heavily on data coverage (Twitter, Instagram, Facebook etc). There are external threats (such as consumer privacy concerns, legislation) which might mean this data becomes less readily available, and impact the value...

      Show More
      Brandwatch2018-05-11
    • Helpful (6)

      "Supercharged my career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Vice President Engineering in Brighton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Brandwatch full-time for more than 6 years

      Pros

      I've been able to do about 10 years of career growth in half the time. Plenty of opportunity within the company if you are intelligent, hard-working and able to work well with others. Living in Brighton, my work-life balance is excellent. The company is very flexible with working from home arrangements and start/end times. Just talk to your manager. My colleagues are smart, inspiring and I learn a lot from...

      Show More

      Cons

      Raw salary is less than equivalent work in London, but there are other benefits for high performing staff. I was here over the initial fast growth period and was therefore able to grow into more senior positions as they were created. That is harder for newer recruits. As an engineer, the software is not the kind of stuff I use myself, so it's harder to understand the users that we build for.

      Advice to Management

      Transparency and humbleness are as important as ever.

      Brandwatch2018-05-03
    • Helpful (5)

      "Still the best placed I've ever worked"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Engineer in Brighton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Brandwatch full-time for more than 6 years

      Pros

      I've worked here for over 5 years; I turned down quite a few good opportunities to join Brandwatch and haven't regretted it for a second. As others have noted, the key strength of the company is its strong culture. I'm surrounded by wonderfully intelligent, compassionate, and driven colleagues. Imposter syndrome is almost instant, and can be overwhelming, but the support you have in the Engineering department is fantastic...

      Show More

      Cons

      I don't have a problem with pay myself, and would encourage others to think holistically about what they want. Yes, you can get more in London, and perhaps even in Brighton, but the growth opportunities at this company are huge, and it's hard to put a price on looking forward to going to work each day. Still, I know it's a bugbear for some. Also, this is a company that is growing, and often figuring things out for...

      Show More

      Advice to Management

      Honestly, keep doing what you're doing. It's working great, and the vast majority of people I speak to are very happy here. If I think of anything else, I know I can give you feedback - a privilege that I know most people don't have in other companies!

      Brandwatch2018-05-03
    Found 49 reviews