Brandwatch Reviews

Updated May 12, 2022

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Found 135 of over 226 reviews

4.1
91%
Recommend to a Friend
89%
Approve of CEO
Brandwatch CEO Giles Palmer (no image)
Giles Palmer
60 Ratings
Pros
  • "Working with great minded and a clever bunch of dynamic people is the highlight of everybody’s day at Brandwatch(in 29 reviews)

  • "Lots of flexible work benefits, and focus on work/life balance(in 24 reviews)

  • Cons
  • "Unfortunately, you cannot work remotely from a country where brandwatch does not have a branch office(in 23 reviews)

  • "Having to go to team meetings in Brighton, but never came to London(in 11 reviews)

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    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, more than 1 year

      A good place to grow

      May 12, 2022 - Senior Product Analyst in Newcastle, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of opportunities to grow Latest tech You are being heard Freedom (remote work. yei!)

      Cons

      Sometimes there is lack of leadership Company is defining their internal processes as being recently acquired, so some internal processes can be messy

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    2. 4.0
      Current Employee, more than 1 year

      Great people

      Apr 5, 2022 - Senior Onboarding Specialist in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and teamwork. Work is varied and interesting compared with many onboarding roles.

      Cons

      KPI’s not clearly defined so difficult to understand how well you’re doing. No incentives to work hard beyond personal pride.

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    3. 5.0
      Former Employee, more than 1 year

      Great Culture, Cool People, Proper Brighton Vibes

      Mar 12, 2022 - Account Executive in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for, leadership is approachable and human, very focused on inclusion and diversity and the culture is great, lots of events and fun

      Cons

      Not many that I can really think of :)

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    4. 4.0
      Current Employee, more than 3 years

      Good perks slow career progression

      Mar 21, 2022 - Junior Software Engineer in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good perks, parties, laid back atmosphere, clulture

      Cons

      slow career progression, not much else but the company culture is beginning to decline in recent months it seems.

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    5. 3.0
      Former Employee, more than 1 year

      ok company, poor progression

      Mar 14, 2022 - Customer Success in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - nice culture and team

      Cons

      - no progression and quite political

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    6. 5.0
      Current Employee, more than 5 years

      Amazing Company - Continues to evolve

      Feb 22, 2022 - Head of Delivery Management in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People Great opportunities for career growth European Based World Leader

      Cons

      Has been a turbulent year for some due to major changes.

      1 person found this review helpful
    7. 5.0
      Current Employee, more than 1 year

      Great place to work

      Feb 17, 2022 - Sales Development Representative (SDR) in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty of potential and wonderful culture

      Cons

      Sometimes lack of communication down the business

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    8. 5.0
      Former Employee, more than 5 years

      Loved my time at Brandwatch

      Feb 17, 2022 - Anonymous Employee in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brandwatch is a fantastic company. It's a genuine pioneer in the industry having taken many bold steps, M&A, global expansion, big risky tech innovations. And throughout I have felt cared for and valued as a member of staff. Of course there were challenges and mistakes, but mostly they were acknowledged by the CEO and leadership. Overall I loved my time there

      Cons

      There has been lots of change. That's par for the course I guess, but that makes it hard to get into a flow

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    9. 4.0
      Current Employee, more than 5 years

      Difficult year but lot's of reasons to be optimistic

      Feb 11, 2022 - Anonymous Employee in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * There's a lot of people here who deeply care about their colleagues and their work. People, at every level of the organisation, who are relentlessly trying to make things better. It's one thing we've got consistently right over the years, and if there was going to be "one thing" I'm glad it's this. * Brandwatch remains a fairly dynamic environment despite its size and the recent acquisition by new corporate overlords. Mostly the change is exciting and inspiring. Sometimes it's frustrating. It's certainly never ever boring. * In R&D we get to tackle some seriously challenging engineering problems. We are constantly pushing the limits of what is technically possible in our efforts to scale to enormous quantities of data. * After a very challenging couple of years, I see many signs of improvements across the company. Our best days may be yet to come!

      Cons

      * The recent acquisition has been quite destabilising. It created a lot of confusion and has contributed to attrition. There remains a large cultural gap between us and our new owners. Fortunately this has been addressed somewhat, and we are more insulated from all that now. * Relatedly, there's been less transparency around business objectives, which undermines our sense of purpose and mission. Again, steps are being taken to remediate this, but we're not out of the woods yet. * While the diversity of recent hiring has been excellent it's mostly been for relatively junior roles. Diversity in senior leadership has actually gotten worse. * We tend to try to do too many things at once; to be all things to all people. The sheer volume of concurrent projects, systems, products and features is overwhelming. Everyone is much better at coming up with ideas of what to do, than they are of deciding what not to do.

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      1 person found this review helpful
    10. 4.0
      Current Employee, more than 5 years

      Some kinks to iron out, but overall its good

      Feb 11, 2022 - Senior Engineer in Brighton, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Very flexible with working remotely and working hours - Can get transparency in certain areas, but you do have to do the work to ask for it - ERGs are strong and really pushing for change - Office culture is a nice experience and really welcoming to anyone - Good support for career progression

      Cons

      - Engineering relies on promoting internal people to become managers with either no support or lack there of, leading to ill-trained and ineffective managers rather than recruiting externally - Past couple of years have been difficult work with dealing with mergers, integration and acquisition - There are some benefits, but they are behind the curve on it

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    Viewing 1 - 10 of 135 Reviews

    Brandwatch Reviews FAQs

    Brandwatch has an overall rating of 4.1 out of 5, based on over 226 reviews left anonymously by employees. 91% of employees would recommend working at Brandwatch to a friend and 85% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Brandwatch employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Brandwatch. This rating has decreased by -10% over the last 12 months.

    91% of Brandwatch employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Brandwatch 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

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