Care Connect Reviews

2.5

25% would recommend to a friend

(29 total reviews)

28% positive business outlook

Care Connect has an employee rating of 2.5 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

29 reviews
3.0
9 Feb 2026

Okay

Recommend
CEO approval
Business outlook

Pros

Some of the team are really friendly. Easy to communicate with on the most part. Difficulty getting through to higher management.

Cons

Hours and calls taken away.

1.0
24 Apr 2017

Toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leaving at the end of the day was like having a vice removed from my fingers.

Cons

The company culture is toxic. Bullying is endemic. Low performance is standard. Permanent staff are paid below market rates. The executive are concerned only with leapfrogging to their next position.

1.0
28 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Hybrid working arrangement , 3 days working from home

Cons

Poor management and leadership from upper management and team leaders. Toxic Work culture. Deliberately under staff and constant pressure to meet targets. workload is overwhelming Focusing more on KPI than providing quality service to clients as encouraged by upper management. Very minimal communication and support within the team/team leader. Lack of appreciation for your contribution. One of the worst work place with terrible work culture.

Viewing 1 - 3 of 29 Reviews

Glassdoor has 33 Care Connect reviews submitted anonymously by Care Connect employees. Read employee reviews and ratings on Glassdoor to decide if Care Connect is right for you.