Computacenter Reviews

3.8

71% would recommend to a friend

(1,511 total reviews)
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Mike Norris

84% approve of CEO

67% positive business outlook

Computacenter has an employee rating of 3.8 out of 5 stars, based on 1,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computacenter employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
14 Jan 2018

Worrying

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and development offered to help you do the best you can in your role. Expenses paid, company car. Lots of opportunities for career growth.

Cons

All the above is available if your manager is a professional individual. I began as a graduate with high hopes - this was my first proper job after finishing university. I really applied myself, stayed long hours to finish work and couldn't understand why my feedback was so shocking. My manager would regularly crush my confidence pointing out I need to sit up straighter, that I apparently looked bored. They would compare me to other colleagues “Look at them and then look at you”. I left one of these meetings in tears. I was compared to the same colleagues who would take cigarette breaks every 30 minutes, claimed back double their expenses and strolled into work late and left early. After weeks of continuous horrendous feedback (which did not make sense) I stopped eating properly and could not sleep at night. I was then approached by a manager advising me I was in the firing line and to look for another job as soon as possible. This same manager advised me my own manager had specifically asked them to provide BAD FEEDBACK and I was in no position to challenge them. I could see they empathised me with and felt helpless. What could I do? I had no proof, no one willing to come forward and approach HR with me. It became evident after this conversation that the entire department knew what was happening to me and this was not the first time someone had been pushed out. I was then brought into a meeting room and practically forced to hand in my resignation. I was left jobless. It was only until I logged on the system to put through my final expenses I received an e-mail containing all the original feedback - which was amazing and not corrupted! If only I had this document a few hours earlier… Long story short I was bullied out of a promising start in my career. What worries me is that most of the senior managers knew what was happening to me but did not step forward to avoid any trouble.

1.0
22 Sept 2016
Recommend
CEO approval
Business outlook

Pros

The building keeps you dry when it's raining

Cons

If you are reading this thinking about enrolling on the sales associate program, I would recommend you save your energy for something else. The program is basically classroom learning, presenting and "shadowing i.e. annoying" different people around the business for 18 months until you pass and get given a minuscule account to manage. During my time here, I was told to wear heels (lol yes really), wear my hair up and one archaic director even corrected me on how I held a knife and fork. The directors are the rudest bunch of people I've ever had the pleasure of meeting - obsessed with their own egos and business politics. At the end of the program, if they don't think "you're one of them", you are at the mercy of the job market or shoved in a mediocre role elsewhere in the business. The bad thing is as well, that your time at CC means nothing to the job market - you haven't closed any deals, you haven't built any relationships or applied any knowledge to architecting a solution so you are just as inexperienced in their eyes as you were when you left university. My advice for anyone looking to get into IT sales is to target one of the mid-sized IT firms, work your bottom off and enter enterprise level when you've got some decent experience and the klout to demand a decent basic. Do not waste your time on these programs as you gain nothing practical from them at all - you just get brainwashed into thinking this sexist, medieval corporate culture is the norm whereas there are so many businesses flourishing and embracing people's individuality. Good luck!

1.0
6 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Some great colleagues, occasional sponsored nights out, kitchen facilities, flexi time, training occasionally available... it used to be good.

Cons

Shallow and meaningless American-style corporate mentality is ever-present, management bombards staff with empty slogans that don’t have any representation in reality. Obsession with trivial statistics, targets, logs and time-sheets. Micromanagement and bullying is common. Appalling lack of communication, everything is kept secret from the staff till the last moment. No career progression or development available (unless you are the kind of individual that likes to stab people in the back and daily sucks up to the management, then maybe after 4 years you will become a team leader/slave driver, once your boss moved up the ranks), below average pay with laughable pay rises (this leads to talent desertion and shortage of knowledgeable staff). If you are internally promoted don't expect a pay rise, even after 3 years. Management ranks are full of incompetent individuals that only know how to play the corporate system ("don't hate the player, hate the game"?) so they can make themselves look good on paper, in reality they can often be moronic bullies damaging the company in the short and long run, but the management ranks from top to bottom cover one another’s backs, there is no accountability, even when they lose the company £100,000+ in contracts, due to their feckless and arrogant behaviour, it gets hushed up and they still get some sort of an award at the end of the year, surreal! They run it like their own little sweat shop, some junior managers hire their own inexperienced and unqualified mates and family through the back door, without any screening process (hard to believe this is happening in a 10,000+ staff, £3 billion company!). All this goes unnoticed or ignored by the senior management, even when reported, and leads to a hostile and frustrating work environment. Hard-working staff with many years of service are made redundant at a click of a finger, no redeployment. The CEO has never been to the branch, doesn't matter how successful it’s been... he doesn't mind going abroad every week though. All he cares about is the shareholders, not his staff (not uncommon in the XXI century I suppose). I, for one, won't mention his blog ;) P.S. Don’t get fooled by the 5 stars, 2 lines, no real criticism, superficial reviews that get posted here by their own HR to bump up their dismal ratings, this is the sort of tactics that they use.

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Glassdoor has 2,263 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.