Creative Support Reviews
Updated Jul 26, 2022
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Found 287 of over 302 reviews
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Pros
"Family environment, creative support cares about service users" (in 88 reviews)
"CEO- The CEO Anna is so committed to Creative Support and is always available to speak to" (in 11 reviews)
Cons
"Creative support have become too large to feel known, low pay and very little recognition for working above and beyond" (in 32 reviews)
"Pay - low pay and having to fight for pay rises even when minimum wage increases" (in 15 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, less than 1 year★★★★★
Pros
Amazing employer and very caring
Cons
The commute to work every day
- Current Employee★★★★★
Pros
Absolutely amazing environment to work in. I've never felt so valued as an individual with my own skills and weaknesses and my colleagues are so lovely and supportive
Cons
The pay issues let this company down massively. I'd have put 5 stars if it wasn't for that and unfortunately it's knocked 2 off for me. My salary was meant to increase months ago but I am still waiting for it to be sorted and I've not been paid for ooh shifts before now. I know I'm not the only person experiencing these issues. There are 3 different pay types; weekly, mid month, end of month and last working day. The payroll team cannot keep up with this it seems. Its a very difficult issue which isn't a quick fix but it lets this outstanding company down massively.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
flexible great staff team good manager good values diverse
Cons
wage is very low for what we do and is not competative
- Current Employee★★★★★
Pros
You'll support some wonderful people .
Cons
Focus given to problematic clients, drawing it away from rest of service.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Excellent training. Brilliant work colleagues. Higher management approachable.
Cons
Working with agency staff who didn’t understand the service. Pay could be better.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Flexible approach to person centred support
Cons
Due to commissioning can’t always offer comparable salaries of the private sector
- Former Employee, more than 1 year★★★★★
Pros
Lovely service users Able to make a difference in their lives Lots of opportunity for overtime
Cons
Poor management. Certain staff members are favoured by managers. Some staff get no sleep shifts where others get several per week. Lots of gossiping. Most staff talk behind each other’s backs which creates a negative environment. Particular staff members are known for this but management do nothing about it. Awful pay for the role. Lack of care for employees. Service users often left without support Staff have a poor attitude towards agency staff and would rather talk badly about them rather than help them become better in their role. Constant pressure to work way above contracted hours for no extra pay.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Supporting fantastic clients that always make your day
Cons
Behind the times with payroll
Continue reading - Current Employee★★★★★
Pros
Great team very supportive excellent training and job satisfaction every day making a difference to those we support.
Cons
Like all social care we are 24/7 so expect to work weekends.
- Current Employee, less than 1 year★★★★★
Pros
Flexible hours, plenty of Opportunities and friendly work-force.
Cons
I can't think of any.
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Creative Support Reviews FAQs
Creative Support has an overall rating of 3.0 out of 5, based on over 302 reviews left anonymously by employees. 50% of employees would recommend working at Creative Support to a friend and 43% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
50% of Creative Support employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Creative Support 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Creative Support to be work life balance, career development, coworkers and the cons to be culture, compensation, management.
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