Creative Support Reviews
Updated 17 Aug 2019
Found 161 reviews
"The service users can be challenging at times but there's never a dull moment" (in 68 reviews)
"Most Support workers motivated and hard working" (in 12 reviews)
"If your thinking of going to work for creative support I want have another think about it honestly" (in 31 reviews)
"Meaning that sometimes when you are supporting the Service Users in communities where you need an ID, it can make things very difficult" (in 30 reviews)
"A great company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Creative Support full-time for more than 5 years
Pros
Develop staff, grow talent internally, offer good renumeration, diverse, excellent training opportunities, a great senior team
Cons
I can't suggest any at present
Creative Support2019-08-12"Very good place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Approves of CEOI have been working at Creative Support full-time for less than a year
Pros
Great tenants Great managements team Great colleagues
Cons
Not much to say here
Creative Support2019-07-28"Ok"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNegative OutlookDisapproves of CEOI have been working at Creative Support full-time for more than a year
Pros
Great staff work as a team
Cons
Rotas not the best and dont know from one week to another
Advice to Management
Support staff more
Creative Support2019-08-13- Helpful (1)
"Creative support what support ?"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Creative Support full-time for more than 10 years
Pros
Not many the company isn't great but the people whom I work with are fantastic salt of the earth but cannot say the same for the company
Cons
Creative Support great for SU's they let them abuse the staff on a daily basis even though there is supposed to be a zero tolerance but hey it's only the staff no staff perks the staff have to organise and pay for them there selfs if you go out with clients you are employed by the company but are only allowed £5.00 for dinner and £8.00 for tea where can you buy a meal out for that price we end up adding to it..., it's not fair no wonder they cannot get staff most projects are running solidly on Agency Workers if they gave the staff the price they pay for agency as overtime more people would be willing to stay you arrive in work to find you are on single cover and they tell you you are not allowed to be on single cover it's a nightmare you cannot have a day off because of staffing levels are so poor.Its a real mess I wouldn't recommend them even if that person was desperate.
Show MoreAdvice to Management
Give the staff more staff perks paid days out paid for Christmas party and taxis on bank holidays over Christmas and new years instead of lining your own pockets first it's your staff team that are what your company is about if there not happy You will have problems keeping them
Creative Support2019-08-17 - Helpful (1)
"Creative Support"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Creative Support full-time for more than 10 years
Pros
Equality and Diversity is valued amongst staff . Interesting to meet a wide variety of people who are interested in mental health and are genuinely invested in it .
Cons
Poor staff support around staffing levels and meeting the hours required at projects . Pay could be better to encourage regular staff to stay and reduce the need for agency staff.
Advice to Management
Offer bank and regular staff an increased hourly rate (even by 50p more an hour ) to cover unmet hours rather than paying exhorbitant amounts for agency staff .
Creative Support2019-06-23 - Helpful (2)
"Do Not go there!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Creative Support full-time for more than 3 years
Pros
None, none, none, none, none
Cons
Absolutely disgusting company who do not care about their staff Bullying within the work place is allowed to go on and unpunished Services are run for staff and not service users Staff sit all day gossiping about other staff and service users Never worked for such a disgusting company in my life
Advice to Management
Start caring about your staff
Creative Support2019-07-18Creative Support Response
July 23, 2019 – Communications Officer
The people we support are at the heart of all we do. You raise some serious issues about the quality of the service where you worked. We would be grateful if you could contact us at head office so we can address the concerns you raise.
- Helpful (1)
"Worst experience ever"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Creative Support full-time for less than a year
Pros
None I can think of
Cons
Horrible lying management that treat people with little respect. I was lied to by my line manager who gave me wrong shifts which made me have to stay inside the property for the service users sake and then he lied about it and then made the service user lie and told his manager I swore at the service user which lead to me leaving. Was awful experience to be in and to not even be given a chance and for them to listen... to lies was just shocking. The line manager was very manipulative and was so rude to me inside the home he literally verbally abused me and got away with it. I would never ever recommended this company to anyone.
Show MoreAdvice to Management
Sort out your management who are nothing more than bullies and have a better procedure for new starters and give them shadow shifts rather than throw them in at the deep in which leads to lies and shifts not being given out properly.
Creative Support2019-07-19Creative Support Response
July 23, 2019 – Communications Officer
We understand that working in care is not for everyone and we're sorry to hear the position did not turn out to be right for you. We pride ourselves in ensuring new staff have the support and training they need to carry out their roles effectively. Last year we provided more than ...
Show More - Helpful (1)
"Love the job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Creative Support full-time for more than a year
Pros
I've worked in health and social care for 9 years and been in my current job for a year. It's the best job I have had. The service users can be challenging at times but there's never a dull moment. 99% of the staff are lovely and work well together as a team (there's always a couple who moan about everything,) The seniors, manager and area manager are all hands on and are helpful and very supportive (never used see... a manager in my last job). Pay is above minimum wage and we get 5 weeks holidays and other benefits rewards. It's a nice place to work and I love my job.
Show MoreCons
Maybe recognition scheme for staff who never off sick?
Advice to Management
Keep doing what your doing
Creative Support2019-05-27Creative Support Response
June 11, 2019 – Communications Officer
Thank you for sharing your experiences with the organisation. It's lovely to read your positive comments about how you love your job and enjoy working for Creative Support.
- Helpful (1)
"Poor company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNo Opinion of CEOI have been working at Creative Support full-time for more than 10 years
Pros
Staff and service users l work with.
Cons
Staff at Head office need to get their act together, especially Payroll.
Advice to Management
Employ staff at Head office who can actually do the job they are supposed to.
Creative Support2019-07-04Creative Support Response
July 9, 2019 – Communications Officer
Thank you for your commitment to Creative Support over the last ten years and thanking you for taking the time to write a review. Please do get in touch so we can help rectify any issue you may have with Payroll.
"Mixed bag. Could be a lot more caring and professional !"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Creative Support part-time for more than 10 years
Pros
There is always work available
Cons
It is easy to lose holiday pay because of all the regulations. Just pay it at the end of the period like other companies do
Advice to Management
Operate a fair holiday payment system. Try to generate good will. Long service awards ? Moy not apply !!!
Creative Support2019-06-04Creative Support Response
June 11, 2019 – Communications Officer
Thank you for taking the time to write a review. We're sorry to hear you feel there was a mistake in your holiday pay. Please contact payroll so this can be rectified.
Creative Support Response
July 9, 2019 – Communications Officer
Thank you for your long service and for taking the time to write a review. We are always looking at innovative ways of working and welcome your feedback.