Department for Work And Pensions Reviews | Glassdoor.co.uk

Department for Work And Pensions Reviews

Updated Dec 7, 2019

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3.6
65%
Recommend to a Friend
71%
Approve of CEO
Department for Work And Pensions CEO Peter Schofield
Peter Schofield
64 Ratings
Pros
  • "Excellent place to work - Flexi-time, supported by colleagues, really worthwhile and interesting projects to work on with very talented people(in 68 reviews)

  • "DWP values its employees and all of my managers have been supportive of flexible working including working from home(in 51 reviews)

Cons
  • "Sometimes feels like centre managers can act in a tyrannical manner without any checks or intervention from senior management(in 25 reviews)

  • "I had to wait 5 weeks for a DWP Surface Pro(in 20 reviews)

More Pros and Cons
  1. Featured Review

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Investigator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time

    Pros

    Very supportive management, a lot of trainings

    Cons

    Lack of flexibility in working hours

    Department for Work And Pensions2019-11-23
  2. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mental Health Community Partner in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Department for Work And Pensions full-time for more than a year

    Pros

    Flexibility, autonomy over work

    Cons

    Adverse to change and no long term plans for change

    Department for Work And Pensions2019-12-07
  3. "A challenging job but with total satisfaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Work Coach in Tonbridge, England

    I have been working at Department for Work And Pensions full-time for more than 10 years

    Pros

    Good salary and decent benefits

    Cons

    Targets are sometimes not achievable

    Department for Work And Pensions2019-11-30
  4. Helpful (1)

    "Dinosaur colleagues who cannot adapt to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Officer in Washington, North East England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time for more than 10 years

    Pros

    Flexible working hours. 6 weeks annual leave after 10 year service

    Cons

    Badly behaved staff who protest when new working practices are introduced

    Advice to Management

    Be more forceful when introducing new work/working patterns. Tell staff it's not an option and to get on with it. There's an abundance of dinosaur staff in DWP with pre-historic outlooks and it's tiresome to witness on a daily basis. Management ignore bad behaviour and it spirals.

    Department for Work And Pensions2019-12-03
  5. Helpful (1)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Department for Work And Pensions part-time for more than 10 years

    Pros

    Flexible working, Child friendly Close to home

    Cons

    Bad local management - stuck in old ways of working. No respect for ideas of moving forward

    Department for Work And Pensions2019-12-01
  6. Helpful (1)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AO Caseworker in Plymouth, England
    Doesn't Recommend

    I worked at Department for Work And Pensions full-time for more than 5 years

    Pros

    Benefits, location, flexi, targets, colleagues

    Cons

    Management, preferential treatment, lack of opportunities

    Department for Work And Pensions2019-11-28
  7. "Good"

    StarStarStarStarStar
    Former Employee - Economics 

    I worked at Department for Work And Pensions full-time

    Pros

    Good learning opportunities/nice team environment

    Cons

    Lack of technicality in work/lack of workload

    Department for Work And Pensions2019-11-11
  8. Helpful (1)

    "Appeal writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Appeals Response Writer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time for more than 5 years

    Pros

    Good job to work up with, flexible hours

    Cons

    Middle management such as HEO an CEO do not have consistencies in the way they manage teams

    Advice to Management

    Deal with inconsistencies

    Department for Work And Pensions2019-11-06
  9. "Excellent Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Officer in Wolverhampton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Department for Work And Pensions full-time for more than 10 years

    Pros

    Good salary, friendly supportive working atmosphere, flexible working

    Cons

    Only Con would be if you don't like working to Complicated policies. You need to have patience to find out what policies mean in practical terms.

    Advice to Management

    Please make our Guidance easier to use.

    Department for Work And Pensions2019-11-05
  10. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Officer in Carlisle, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Department for Work And Pensions full-time for more than a year

    Pros

    Pay nothing else what so ever dinner breaks and home time

    Cons

    Staff were horrible, bully boys, environment

    Advice to Management

    Bully culture

    Department for Work And Pensions2019-11-18
Found 400 reviews