Department for Work And Pensions Reviews

Updated Oct 23, 2021

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Found 850 of over 964 reviews

3.8
78%
Recommend to a Friend
81%
Approve of CEO
Department for Work And Pensions Permanent Secretary Peter Schofield
Peter Schofield
199 Ratings
Pros
  • "Friendly workplace and flexi time allows for a great work/life balance(in 81 reviews)

  • "Flexible working hours are a bonus(in 71 reviews)

  • Cons
  • "Poor senior management and decision makers(in 31 reviews)

  • "The UK government starves the DWP of the funding needed to provide an effective and timely safety net for people in dire need(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Rating for work

      Oct 8, 2021 - Customer Service in Sheffield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good at what they do

      Cons

      Nothing everything is very good with them.

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    2. 5.0
      Former Employee, more than 1 year

      Enjoyable Role

      Oct 23, 2021 - Case Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, plenty of scope for learning and improvement, flexible working patterns, good wage, recognised for hard work, feeling good for helping people out who needed help in a variety of situations. Plenty of support available for employees placed in distressing situations with customers.

      Cons

      Constantly changing rules, A LOT of red tape, unnecessary paperwork/admin work. Some situations can be very distressing for both customers and employees so you need to be prepared for it.

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    3. 5.0
      Current Employee, more than 1 year

      Rewarding endeavour

      Oct 22, 2021 - Dwp Work Coach in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brilliant place to be with an excellent team

      Cons

      Sometimes changes can take time

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    4. 5.0
      Current Employee, more than 1 year

      Good

      Oct 20, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good to work for, flexi time, Good pay and training

      Cons

      Fixed term contracts are not ideal, but are a civil service standard

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    5. 4.0
      Current Employee, more than 1 year

      Dwp

      Oct 20, 2021 - Work Coach in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive salary Flexible working (sometimes) Pension Work Opportunities

      Cons

      Diversity and Inclusion Management and Leadership Training Commutation

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    6. 4.0
      Current Employee

      DWP

      Oct 19, 2021 - Civil Servant in Newcastle upon Tyne, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pension, fair policies, good management (from my business area cannot comment on all)

      Cons

      HR is outsourced with SSCL

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    7. 4.0
      Current Employee, more than 1 year

      Case manager

      Oct 18, 2021 - Case Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexi, easy work. Good leave

      Cons

      Poor pay. Lots of change

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    8. 4.0
      Current Employee, more than 3 years

      Work here

      Oct 16, 2021 - Policy Officer in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary, balanced work and home life

      Cons

      long hours, tedious work sometimes, varied

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    9. 4.0
      Current Employee, more than 10 years

      Pros and cons

      Oct 14, 2021 - Senior Economist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance. Interestibg policy areas. Supportive colleagues

      Cons

      Very bureaucratic. poor remunerated compared to private sector

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    10. 4.0
      Former Employee, more than 3 years

      Good Job

      Oct 13, 2021 - Dwp Work Coach in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great job working here. apply

      Cons

      repetitive work but isn't all life

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