Department for Work And Pensions Reviews | Glassdoor.co.uk

Department for Work And Pensions Reviews

Updated 13 October 2018
274 reviews

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3.4
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Department for Work And Pensions Permanent Secretary Peter Schofield
Peter Schofield
19 Ratings

274 Employee Reviews

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Pros
  • "Flexi time (when it can be used properly)" (in 44 reviews)

  • "flexible working, 25 days leave" (in 28 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Challenging Fast Paced Enviroment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Basildon, South East England, England
    Current Employee - Case Manager in Basildon, South East England, England

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    I love the constant human interaction and being able to help and support people each day.

    Cons

    Lack of progression, Minimal opportunities and when something comes up its normally only temporary and often given out to people closest to the people at the top and not those right for the roles can be very frustrating.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sys Administrative in Newcastle upon Tyne, England
    Current Employee - Sys Administrative in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Pros

    Flexible working
    Variety of interesting work
    Travelling to/from (on metro line)
    Great onsite amenities

    Cons

    Nothing to report so far

    Advice to Management

    Keep up the good work.

  3. "Excellent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Leeds, England
    Current Employee - Analyst in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    This is an excellent place to work.

    Cons

    I have no cons. this is a great place to work.

    Advice to Management

    None.


  4. "OED is a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Change Manager in Scunthorpe, England
    Current Employee - Senior Change Manager in Scunthorpe, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time (More than 10 years)

    Pros

    Working for DWP for 35 years has seen a lot of change but I have always felt fully supported with appropriate learning/upskilling.
    The Department's work life balance and Diversity & Equality policies make a big difference particularly the flexibility and reasonable adjustments for people with disabilities

    Cons

    Can be difficult to progress if you aren't good at completing competency based application forms.

    Advice to Management

    Hub locations are not a disability friendly policy as it can restrict people from applying because they can't travel the distance to a hub due to disability. Please advertise more clearly roles where work from home (even part time) can be accommodated if it's a reasonable adjustment.


  5. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time

    Pros

    Iteresting work, job security, decent pension

    Cons

    pay not as good as private sector

    Advice to Management

    better pay


  6. "Good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Department for Work And Pensions part-time

    Pros

    Flexible hours and good balance

    Cons

    Tendency to get too comfortable..


  7. "DWP are much under rated but I have been with them for 17 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in London, England
    Current Employee - Executive Assistant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions (More than 10 years)

    Pros

    I am given the opportunity to grow and excel and encouraged to be the best I can.

    Cons

    We are going through a lot of transformation at the moment which is hard to keep up with and is not always clear.

    Advice to Management

    Keep doing what you are doing.

  8. "DWP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Coach in Birmingham, England
    Current Employee - Work Coach in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions part-time (More than 10 years)

    Pros

    Flexibility in time off, interesting work

    Cons

    Red Tape, lack of creativity, lack of empathy in some staff

    Advice to Management

    Appreciate the hard work that most staff do


  9. "I see why people stay so long."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Coach EO in Thornton Heath, England
    Current Employee - Work Coach EO in Thornton Heath, England

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Fast progression, given me the equivalent to a 2nd degree (even though it's only recognised in 28 departments). Senoir managment Gave me mock interviews for promotions through out the civil service not just the dwp. Goes from £27k to 32k in increments for the first 4 years. Flexi gives you extra days off. Great work life balance. Have alot of autonomy on caseload

    Cons

    Very process driving job. Depending on the management might not be able to use common sense on issues


  10. "Good start to Civil Service career, not a 'forever job'"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ao in Birmingham, England
    Current Employee - Ao in Birmingham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Pay - not as bad as people make out. Good if it's your first salary.
    Flexi time
    Sick leave & special leave - understanding of staff needs and work/life balance
    Diverse
    Sociable hours
    Not too challenging

    Cons

    Doesn't stretch you
    Few opportunities for development - lots advertised but difficult to achieve in practice
    IT is shockingly bad
    Out of date processes and benefit laws make job difficult to do
    Boring and repetitive
    Difficult to create any change - it is reactive not proactive

    Advice to Management

    Take on feedback from your staff, make change easier and update IT systems. Allow people to develop otherwise they will leave for other departments or private sector.


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