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    Department for Work And Pensions Reviews

    Updated 13 October 2018
    274 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Department for Work And Pensions Permanent Secretary Peter Schofield
    Peter Schofield
    19 Ratings

    274 Employee Reviews

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    Pros

    • "Flexi time (when it can be used properly)" (in 44 reviews)

    • "flexible working, 25 days leave" (in 28 reviews)

    Cons
    More Pros and Cons
    1. Featured Review

      "Challenging Fast Paced Enviroment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Case Manager in Basildon, South East England, England
      Current Employee - Case Manager in Basildon, South East England, England

      I have been working at Department for Work And Pensions full-time (More than a year)

      Pros

      I love the constant human interaction and being able to help and support people each day.

      Cons

      Lack of progression, Minimal opportunities and when something comes up its normally only temporary and often given out to people closest to the people at the top and not those right for the roles can be very frustrating.

    2. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sys Administrative in Newcastle upon Tyne, England
      Current Employee - Sys Administrative in Newcastle upon Tyne, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Department for Work And Pensions full-time (Less than a year)

      Pros

      Flexible working
      Variety of interesting work
      Travelling to/from (on metro line)
      Great onsite amenities

      Cons

      Nothing to report so far

      Advice to Management

      Keep up the good work.

      3. Join the Department for Work And Pensions team
      See Our Latest Jobs

    3. "Excellent."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Analyst in Leeds, England
      Current Employee - Analyst in Leeds, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Department for Work And Pensions full-time (More than a year)

      Pros

      This is an excellent place to work.

      Cons

      I have no cons. this is a great place to work.

      Advice to Management

      None.

    4. "OED is a good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Change Manager in Scunthorpe, England
      Current Employee - Senior Change Manager in Scunthorpe, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Department for Work And Pensions full-time (More than 10 years)

      Pros

      Working for DWP for 35 years has seen a lot of change but I have always felt fully supported with appropriate learning/upskilling.
      The Department's work life balance and Diversity & Equality policies make a big difference particularly the flexibility and reasonable adjustments for people with disabilities

      Cons

      Can be difficult to progress if you aren't good at completing competency based application forms.

      Advice to Management

      Hub locations are not a disability friendly policy as it can restrict people from applying because they can't travel the distance to a hub due to disability. Please advertise more clearly roles where work from home (even part time) can be accommodated if it's a reasonable adjustment.

    5. "A good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Department for Work And Pensions full-time

      Pros

      Iteresting work, job security, decent pension

      Cons

      pay not as good as private sector

      Advice to Management

      better pay

    6. "Good company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at Department for Work And Pensions part-time

      Pros

      Flexible hours and good balance

      Cons

      Tendency to get too comfortable..

    7. "DWP are much under rated but I have been with them for 17 years."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Executive Assistant in London, England
      Current Employee - Executive Assistant in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Department for Work And Pensions (More than 10 years)

      Pros

      I am given the opportunity to grow and excel and encouraged to be the best I can.

      Cons

      We are going through a lot of transformation at the moment which is hard to keep up with and is not always clear.

      Advice to Management

      Keep doing what you are doing.

    8. "DWP"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Work Coach in Birmingham, England
      Current Employee - Work Coach in Birmingham, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Department for Work And Pensions part-time (More than 10 years)

      Pros

      Flexibility in time off, interesting work

      Cons

      Red Tape, lack of creativity, lack of empathy in some staff

      Advice to Management

      Appreciate the hard work that most staff do

    9. "I see why people stay so long."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Work Coach EO in Thornton Heath, England
      Current Employee - Work Coach EO in Thornton Heath, England

      I have been working at Department for Work And Pensions full-time (More than a year)

      Pros

      Fast progression, given me the equivalent to a 2nd degree (even though it's only recognised in 28 departments). Senoir managment Gave me mock interviews for promotions through out the civil service not just the dwp. Goes from £27k to 32k in increments for the first 4 years. Flexi gives you extra days off. Great work life balance. Have alot of autonomy on caseload

      Cons

      Very process driving job. Depending on the management might not be able to use common sense on issues

    10. "Good start to Civil Service career, not a 'forever job'"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Ao in Birmingham, England
      Current Employee - Ao in Birmingham, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Department for Work And Pensions full-time (More than a year)

      Pros

      Pay - not as bad as people make out. Good if it's your first salary.
      Flexi time
      Sick leave & special leave - understanding of staff needs and work/life balance
      Diverse
      Sociable hours
      Not too challenging

      Cons

      Doesn't stretch you
      Few opportunities for development - lots advertised but difficult to achieve in practice
      IT is shockingly bad
      Out of date processes and benefit laws make job difficult to do
      Boring and repetitive
      Difficult to create any change - it is reactive not proactive

      Advice to Management

      Take on feedback from your staff, make change easier and update IT systems. Allow people to develop otherwise they will leave for other departments or private sector.

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