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Department for Work And Pensions Reviews

Updated 17 February 2018
207 reviews

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3.3
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Approve of CEO
Department for Work And Pensions Permanent Secretary Robert Devereux
Robert Devereux
68 Ratings

207 Employee Reviews

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Pros
  • Good working life/pattern and flexi time (in 36 reviews)

  • flexible working, 25 days leave (in 23 reviews)

Cons
More Pros and Cons

  1. "Public service at its best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time

    Pros

    Really great place to work, making a difference to people’s lives. Lots of attention being paid to all the right areas...leadership, service, diversity and inclusion...and all genuine with the right motives.

    Cons

    Size sometimes hinders progress, too big, with internal politics getting in the way (somethings are the same wherever you go) but not a show stopper


  2. "Transforming civil service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time

    Pros

    Team ethic and centicity , leadership for all , public service is at heart of what we do , equality, user centric, inclusive and diverse , flexibility of working patterns locality, trust,

    Cons

    Changing directions can impact..change not always managed well, IT / technology support - new kit rolled out without support eg upgrades occur and system can’t work

    Advice to Management

    Great to maintain visibility, remember resources are actual people, bring people along the journey ( articulation of 2020 was very good), provide good roles


  3. "Working in the DWP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time

    Pros

    Flexible working hours. Stable and secure job. Opportunities to move laterally experiencing different departments.

    Cons

    Considering it is a government department very poor organisation especially within particular departments. Feeling that promotion is probably more likely to those with longer service rather than those with Competencies and potential.

    Advice to Management

    Needs better more efficient organisation and more of an emphasis that every inefficiency is an adverse affect to tax payers money.


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  5. "The benefits aren't as good as people think"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Coach in London, England
    Current Employee - Work Coach in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Department for Work And Pensions full-time

    Pros

    Flexi time. Part time and full time positions so family friendly but less part time available now. If you have a back office job then it's an office job with some benefits. The pay has got bit better finally after a pay freeze for years.

    Cons

    Stressful if doing a front line customer facing good job. Limited/no prospects if doing a customer facing job. Difficult to progress. Morale low.

    Advice to Management

    Communicate changes properly and think things through.


  6. "An improved organisation delivering some of the most challenging welfare reforms in decades"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Change Manager in London, England
    Current Employee - Change Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    -Lots of opportunities for progression in so many business areas.
    -Flexible working hours and arrangements around childcare etc., although be aware operations required set core hours.
    -Genuine possibility to change lives.
    -Flexibility to move into new roles and areas of interest.
    -DWP has improved significantly in the last few years, with much more focus on improving its corporate and professional image.

    Cons

    -Very average salary, dictated of course by the political climate.
    -Senior managers can be seen as out of touch with staff in lower grades.


  7. "Good conditions poor decision making"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Officer in Glasgow, Scotland
    Current Employee - Executive Officer in Glasgow, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Flexi-time
    Great colleagues
    Opportunities for progression
    Supportive management

    Cons

    Management make terrible decisions
    Lots of change when not needed

    Advice to Management

    Consult your staff before making big decisions. They bear the brunt of it in the end.


  8. "DWP digital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Leeds, England
    Current Employee - Senior Project Manager in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Department for Work And Pensions full-time (More than 10 years)

    Pros

    Good Strategy vision and senior managers and technical staff

    Managers are supportive of training and development but lots of hurdles for internal civil servants

    Cons

    Too many contractors with too much say

    Too many junior staff inexperienced and untrained making hard to deliver and transform

    Unsupportive team

    Bullying and harrassed

    Managed out

    Management unable to take effective action against individuals in favour of delivery of products or services

    Over complicate things

    Do not move quickly

    Toxic relationships caused by external consultants over influence and lead of junior staff and some perm staff

    Advice to Management

    Get to grips with contract and external 3rd party

    Too many contractors invest more in own staff with potential and train and promote so they don't leave

    Stop work place bullying

    More hands on view from senior mgr as to what's going on on the ground

    Stop relying on contractors they do not have the best interests at heart

    Manage stakeholders better


  9. "Best job I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Executive Officer in Manchester, England
    Former Employee - Chief Executive Officer in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Department for Work And Pensions full-time (More than a year)

    Pros

    The job provides flexible working hours and is challenging enough without providing endless stress. You feel safe and secure in the job.

    Cons

    I didn't have any cons in this job. It was a shame it was only a fixed term contract and I would love to go back to it.


  10. "Product Management Jim, but not as we know it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Owner in Manchester, England
    Current Employee - Senior Product Owner in Manchester, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Department for Work And Pensions full-time (More than a year)

    Pros

    Good work life balance.
    Very good pension.
    Flexible working.
    Compressed hours available Mon-Thursday.
    Good training.

    Cons

    Poor Pay
    Demanding poorly informed senior management.
    Expectation to hit the ground running with no opportunity to develop into the role.
    Very complex organisation.
    Lengthy processes and governance.
    recruited as a Product Manager, but in reality ended up as an ICT manager tackling a large operational department. No opportunity to contribute to a strategy or plan.

    Advice to Management

    Flatten the structure. Don't just pluck ideas and deadlines out of the air and issue DFDI demands to staff. Think staategically and plan properly. Its good you want to attract provate sector talent, but give us time to learn the role withing public sector.


  11. "legal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal in Birmingham, England
    Current Employee - Legal in Birmingham, England

    I have been working at Department for Work And Pensions full-time (Less than a year)

    Pros

    flexible working, 25 days leave

    Cons

    fixed term contracts, limited resources, and unable to undertake secondment opportunities

    Advice to Management

    treat all staff equally


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