Digital Risk Reviews | Glassdoor.co.uk

Digital Risk Reviews

Updated 7 Jul 2019

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Found 285 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
9%
Recommend to a Friend
0%
Approve of CEO
Puneet Bhirani
6 Ratings
Pros
Cons
  • "Not much job security, nothing special(in 17 reviews)

  • "Benefits not good, minimal paid vaction days, few paid holidays, no 401k company match(in 16 reviews)

More Pros and Cons
  1. "Not all bad- only certain leaders lack of empathy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maitland, FL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Digital Risk full-time for more than 5 years

    Pros

    Worked for the company for 5+ years. For my first 4.5 years with the company, they rewarded knowledgeable, loyal, and competent employees with appropriate promotions. Over all leadership (middle management) did everything in their power to drive an overall good moral within their team. Middle management valued their direct reports and for the most part senior leadership as well. I learned a lot with this company and people...

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    Cons

    Senior Leadership- placing people who have narcissist tendencies into a higher leadership position- once you no longer go 150% (which is not healthy) for the narcissist, you are no longer of any value to them (even if you are still giving 110%) No loyalty from the company- multiple people who have stood by digital risk for 5-9 years were let go because either one mistake outside of their control and senior leadership...

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    Advice to Management

    Remove leadership who are narcissist and self serving. Senior leadership needs to value their middle management and ask for their opinions for process flow. Understand- middle managers are in the trenches and have the daily communication with the associates. Treating them like humans with realistic expectations they will in return be able to treat their employees with the same respect ALL the time. Not only for the time...

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    Digital Risk2019-07-08
  2. "It was a great first experiencd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Processor 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Digital Risk full-time for more than a year

    Pros

    I enjoyed the experience I’ve earned while there to excel

    Cons

    I can deal with change but it was constant

    Digital Risk2019-05-07
  3. Helpful (2)

    "Beware.... stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Processor in Maitland, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Digital Risk full-time for more than a year

    Pros

    Very little positive at this company

    Cons

    Micro managed..... stay far away from this company...... they only care about the bottom line to the parent company emphasis. Don’t even match 401k.

    Digital Risk2019-05-20
  4. Helpful (1)

    "Don't waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Closer in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Digital Risk full-time for more than 3 years

    Pros

    Good pay, good people flexible schedule

    Cons

    Crappy benefits lack of training no leadership racial and gender bias no work life balance

    Advice to Management

    None

    Digital Risk2019-04-12
  5. Helpful (2)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bank of America HELOC Processor in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Digital Risk full-time for more than a year

    Pros

    Casual dress (jeans) work environment

    Cons

    Low pay, constant layoffs unstable company

    Digital Risk2019-03-03

    Digital Risk Response

    March 21, 2019Human Resources Associate

    Thank you for your feedback and for noting the comfortable dress code. Many employees have positive things to say about this aspect of our culture and work environment. Digital Risk offers competitive base salaries compared to market and we perform ongoing reviews to keep that ...

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  6. Helpful (4)

    "Run from this company"

    StarStarStarStarStar
      Current Employee - HSS Heloc in Maitland, FL
      Doesn't Recommend

      I have been working at Digital Risk full-time for more than 3 years

      Pros

      you collect a pay check

      Cons

      Overtime was cut, management expects you to produce with less hours and more work. if your not producing or if they don't like you, you get placed on their hit list and they will constantly write you up until they can fire you. Management micro manages so badly that they should be doing the job themselves. They don't trust there employees to do the job. they speak to you in a very condescending tone and belittle you....

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      Advice to Management

      Fire your low level managers and bring in managers with some knowledge and people skills.

      Digital Risk2019-04-09

      Digital Risk Response

      April 29, 2019Human Resources Associate

      Thank you for your feedback. We understand that you are an active employee in our organization and we appreciate you taking the time to share your thoughts. We have received consistent feedback from our employees that overtime on occasion is appreciated but constant overtime results ...

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    • "Poor Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Support 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Digital Risk full-time

      Pros

      Worked with some great people.

      Cons

      Manager was inexperienced and unstable.

      Advice to Management

      Do not promote people just because they have aggressive personalities. You will continue to lose good people.

      Digital Risk2019-03-11
    • Helpful (1)

      "Not worth it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Loan Processor in Maitland, FL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Digital Risk full-time for more than 3 years

      Pros

      Flex schedule that’s about it

      Cons

      Not worth working here. There are other mortgage companies who encourage you to produce and reward you with a bonus. This company constantly changes the incentive plan and makes it completely impossible to receive. For example: cycle time, 8 hour average, call answer ratio, voicemail ratio. Don’t work here unless you for sure need the flexibility

      Advice to Management

      Learn to stay constant stop pushing good people away

      Digital Risk2019-03-13

      Digital Risk Response

      March 21, 2019Human Resources Associate

      Thank you for your feedback and positive acknowledgement of schedule flexibility, which is a characteristic of our culture that we work hard to maintain. The metric categories that comprise our bonus program generally do not change, the numeric targets are sometimes adjusted before ...

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    • "Great atmosphere!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Call Center Specialist 
      Doesn't Recommend
      Negative Outlook

      I worked at Digital Risk full-time

      Pros

      Call center had the best atmosphere!

      Cons

      There was a constant feeling that the job wasn't secure. The projects changed frequently , so we always felt behind.

      Digital Risk2018-12-19

      Digital Risk Response

      February 26, 2019Human Resources Associate

      Thank you for your feedback. We appreciate your recognition of the Call Center team, who have worked very hard to drive results while having fun. As a leader in the outsourced mortgage fulfillment space, Digital Risk works to ensure career stability for solid performers on all ...

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    • Helpful (1)

      "QC Team Lead"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Lake Mary, FL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Digital Risk full-time for more than 8 years

      Pros

      Hourly wages competitive for industry.

      Cons

      Constant layoffs, unqualified management team, no retirement match, no annual raises for performance.

      Digital Risk2018-12-13
    Found 285 reviews