Pros
- nice people - good practice talking on phone/communication skills - good client service practice (only redeeming part of job) - Good benefits offered (health insurance, company started doing 401K)
Cons
- mundane work that anyone can do/glorified call center - managers guiding associates with no experience or idea how to manage employees - promotion based only on performance and not actually managerial skill - high turnover rates - individual performance is very driven by which area you work on (private equity, consulting, etc) and what team you're on - low salary - consistent hours in office 8am-8pm with more work to be done at home always - penalized for not responding to clients at all hours - bonus is based on things out of your control - can't express to management/HR how you feel without being pushed out of company - no standard practice toward firing (which happens abruptly)