Don't believe the 5 star reviews - Client Services Associate AlphaSights Employee Review

1.0
16 May 2023
Recommend
CEO approval
Business outlook

Pros

- Young fun coworkers - Free snacks and drinks in office

Cons

Please do not believe any of the positive reviews. AlphaSights is truly a terrible place to work. First off, the work is absolutely miserable and borderline unethical. All you do is harass professionals all day through LinkedIn, email, calls, and texts for them to take a 1 hour call with your client, where a lot of the time they're looking for nearly confidential info. You are pushed and rewarded to disrespect experts' time, confidentiality boundaries and compensation; it's so incredibly unprofessional and would not be tolerated at any respectable workplace. You learn zero hard skills - all you do is search LinkedIn, send template emails, cold call experts, and write vague profiles on their experience for the client. This job is basically sales and recruiting but worse. If that doesn't sound bad enough, you are micromanaged by a manager that is 2 years older than you and has zero experience outside of AS. You'll be forced to talk about your mundane tasks 3 times a day and announce anytime you'll be off the desk for 5 minutes. The managers will always ask for your feedback and say that it's a "feedback-oriented culture" but will also put you down for any negative feedback you give. Also, the compensation and performance metrics are so incredibly unfair. It's all reliant on the types of projects you get, experts you have to work with, and level of engagement from the client. You'll be reprimanded on a weekly basis about your performance, even though the vast majority of it is out of your control.

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AlphaSights Response
2y
At AlphaSights, we hire ambitious professionals who want to own results, build a track record of achievement, and accelerate their careers. We accept that we are not a place for everyone. Since our founding, the expert-network industry has grown from $300m in 2008 to $2.1bn in 2023, or ~14% CAGR over 15 years. Over the same period, AlphaSights has grown at 5x industry growth or >70% CAGR. Across 500,000+ projects, we have established ourselves as the go-to partner for 2000+ of the world's leading investment firms, consultancies, and Fortune 500s. Our success is underpinned by the caliber of our colleagues, the quality of their work, and their commitment to delivering superior client service. For five consecutive years, our team members have nominated us as a Great Place to Work, recognizing our commitment to fostering individual career growth and creating a platform that allows our colleagues to achieve something bigger than themselves. Fundamentally, we exist to deliver success to our clients, and to power career advancement for our people. Our track record shows that when we deliver along these dimensions, company success follows. - The AlphaSights Team

Explore other reviews about AlphaSights

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

very fun, insane work-life balance

Cons

You are going to have a fun time but not learn that much because the job is not that challenging

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

All around really great people culture, for the most part everyone is super driven and willing to help You definitley do earn early responsibility especially if you show early aptitude It's fun getting to own client relationship at a young age

Cons

Work and day can be tedious and feel repetitive, you must like talking to people all day, every day The hurdle performance tracking can be stressful for younger Associates Increasingly tighter competition as clients seek to find cheaper alternatives Exit opportunities can feel limited to account management/customer success work

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