Creative freedom with supportive management, but overworked - IT Support Engineer II Amazon Employee Review

4.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Freedom to create/do/develop better solutions - Helpful managers and sister teams - Decent benefits - healthcare, transportation/parking discounts/refunds, discounted local sports events (Kraken), 401k (4%).

Cons

- Overworked, understaffed - Crazy late hours, no OT for salary - On-call

Explore other reviews about Amazon

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work (3 days a week), good team atmosphere, small sales teams, limited travel

Cons

a lot of shifts in upper management currently

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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