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Amazon Reviews

Updated 13 December 2017
18,213 reviews

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3.7
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Amazon Chairman, President, and CEO Jeff Bezos
Jeff Bezos
9,911 Ratings

18,213 Employee Reviews

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Pros
  • Area Managers learn a lot in their first two years but it is fast paced (in 432 reviews)

  • It really depends on the individual employees to maintain the work-life balance (in 358 reviews)

Cons
  • Work life balance is not easy to maintain (in 2007 reviews)

  • There is nearly no work life balance (in 424 reviews)

More Pros and Cons

  1. "Really great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in London, England
    Current Employee - Program Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    I am working for Amazon Web Services Public Sector and absolutely love my job and working here. I am also lucky enough to work in a team that is well put together, which is not really something I can say of all my other past employers. Great people, great company.

    Cons

    I really don't have any cons.


  2. "Fraud Investigation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Investigation Specialist in London, England
    Current Employee - Fraud Investigation Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    Young and dynamic team, flexible work hours and working from home options, many social events and a fun work environment.

    Cons

    Low salary and limited long time career development options within the department.


  3. "Lead generation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time

    Pros

    Great services helping customers all size and type during the digital transformation journey, lots of learning and engagement with smart people in a real customers obsessed engagement

    Cons

    Too much travel, nothing else to add

    Advice to Management

    Keep the base of innovation and feel proud of such great portfolio of services.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Engaging and ambiguous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England
    Current Employee - Senior Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Always changing goals and priorities mean that roles are varied and engaging.

    Cons

    Unclear objectives lead to ambiguous reviews and difficult career progression unless very strong at networking.

    Advice to Management

    Remove the bureaucracy from the promotion process which relies so heavily on how well somebody is viewed more than delivered.


  6. "Very little top down control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Cambridge, East of England, England
    Current Employee - Manager in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Everyone is encouraged to take ownership - if you see a problem go fix it!

    Cons

    Sometimes a confusing place to work


  7. "Seller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seller in Leeds, England
    Current Employee - Seller in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than 3 years)

    Pros

    Great Platform. Great infrastructure. Great sales experience.

    Cons

    Scope for seller support improvement.

    Advice to Management

    Thank you.


  8. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Edinburgh, Scotland
    Former Employee - Customer Service in Edinburgh, Scotland

    I worked at Amazon full-time (Less than a year)

    Pros

    As far as customer service goes, it’s a relaxed environment encouraging autonomy and enjoying your job.
    Free food, pizza, milkshakes, snacks etc. on a regular basis.

    Cons

    The pay is a little low compared to similar positions at other companies.

    Advice to Management

    Not much, pretty dead on as far as I could tell. Keep it up!


  9. "Temporary FC manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Peterborough, England
    Current Employee - Instructor in Peterborough, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amazon full-time (Less than a year)

    Pros

    Fast Paced, Challenging, You feel you are impacting the world and making history

    Cons

    Not much Progression
    Long Hours
    Favoritism
    .
    .

    Advice to Management

    Objective decision.


  10. "People are generally nice but the culture isn't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amazon full-time

    Pros

    High profile, interesting ideas, given shares

    Cons

    Expect you to work all hours and no respect for employees wanting to have any life outside the company

    Advice to Management

    Employees who feel respected do a better job


  11. Helpful (1)

    "Challenging work, they live their values"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Current Employee - Account Executive in London, England
    Positive Outlook
    Approves of CEO

    I have been working at Amazon full-time (More than a year)

    Pros

    - Flexible working (most HQ London employees WFH 2-3 days/week). Most people w/in AMG also work remotely from home country often.
    - Beautiful London offices
    - Surrounded by smart, ambitious people from all over the world
    - Tons to learn - be prepared to learn every day
    - Ambitious company - growing very quickly - so lots of opportunity to move internally (e.g. Fresh, Alexa, Studios, etc)
    - Some inspiring mgmt at S-level
    - Company growing so quickly - its exciting/inspiring

    Cons

    - No perks like at other tech companies (pay for food at the canteen)
    - Workload can be high, can be long hours but at least can WFH/remotely 3 days/week
    - Like everywhere - good/capable managers, and managers that are out of their depth. Don't take the role if you feel your mgr isn't protecting his team.


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