Exciting - CSA - Customer Service Associate Amazon Employee Review

4.0
21 Sept 2017
Recommend
CEO approval
Business outlook

Pros

It was a great company environment with positive team management. Solid employee benefits and the work was exciting, dealing with all the different customer calls.

Cons

Sudden system changes that caused frequent issues with work such as lags when logging in. Often times, the servers would be so bad that it would disconnect customer calls.

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5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great ambient and flex time, you can choise your own shifts.

Cons

Choise your shifts is like a race with the others workers.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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