The system to find answers was very easy to use, but there wasn't enough training. - Virtual Customer Service Associate Amazon Employee Review

- Access to latest tech - High pay - Work at scale - Full Agentic

- sometimes process takes time - restricted to use internal tools

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.