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      Call Center / Stressfull! - Cloud Support Engineer Amazon Employee Review

      1.0
      3 Mar 2016
      Cloud support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Will be exposed to new trends. You will meet very intelligent people. Many are friendly based on culture, if you click.

      Cons

      Call center environment stressful and you must work hard. Breaks are monitored. No room for growth. The training is not relevant. Your pay depends on customer ratings. Cultural divisions. Management micro manages. Pushing people to take calls. You must work weekends. Low pay compared to competitors. Poor ergonomics and the benefits are very poor. HIGH TURNOVER.

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      5.0
      5 May 2026
      Fc associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits PTO Vacation time 401k

      Cons

      Hard Stress Night shift Sometimes overtime mandatory

      5.0
      10 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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