Supportive culture, but slow decision-making issues persist - Director American Express Employee Review

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive culture and great pride for the brand. Great people.

Cons

Slow to decision making. Senior leadership hold up decisions and ask for more work to be done at the last minute when we’re ready to move things forward.

Explore other reviews about American Express

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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