Good salary and growth opportunities, but heavy workload - Customer Care Professional American Express Employee Review

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

good salary with opportunity for growth

Cons

heavy workload due to minimal staff for optimum output

Explore other reviews about American Express

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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