Starts fair, but quickly leads to frustration - Anonymous employee American Express Employee Review

3.0
12 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A promising career that starts off great and offers quick advancement and pay; was promoted in less than a month.

Cons

Job would get highly stressful with high call volume, often left unsupervised and understaffed. Managers offered little advice on how to handle certain impossible situations.

Explore other reviews about American Express

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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