Pros
Preface: Having won many "Best place to work" awards, this may mislead a prospective candidate to a hasty decision. Armed with feedback from colleagues from various functions, I will attempt to put across a more balanced view. - Good Benefits. 21 base days + 6 flexi leave etc. Pretty hefty Flex $ benefits. - Work Life balance in most teams (except crunch times). Get to leave early every last Friday each month. - Hints of Senior leadership trying to improve the situation (See cons). To be fair, there are a handful of kind and great leaders within. Currently, most Team managers all seem decent, with the exception of 1 or 2 Support functions. - Superior Brand name. Though frowned upon for the costly tough to waive card fees, Amex is still best in class for customer service.
Cons
- Internal people culture. This is perhaps the largest Con. Promotes and Favours a certain "Mould". Those who don't get the short end of the stick, are spoken down to, or despised. It is especially disheartening to hear leaders bad-mouthing their own team members. This is a Pro if you can deal/are comfortable with the following traits: Pretentious, Political, Judgmental, Ability to network and socialise well, ability to form Alliances/Cliques. There are chill and great people within Amex SG who are genuine, but numbers / motivation is dwindling. - Career development: Once again, same theme, play the game and you go up. Trip one mine and its over. Good Ratings sometimes mean nothing while poor ones get actioned upon. Be wary. - Cost Cutting / unstable environment: Fresh from the wounds of cost cutting , with potential future re-org's on the platter.