Pros
Fellow staff members friendly and always helpful If you are not sure about something and the pay is ok for the role.
Cons
The un social hours and really bad management of people. Like another reviewer said, when you go for interview, they sell you the dream but the reality is far different. Also I did not apply for this job, I was heavily recruited by Ranstad employment agency. They also have an extremely high turnover of CSR's it's like a revolving door of constant recruitment but they are not able to retain people as they leave after 4 weeks. Too focused on stats and QA The bonus scheme has been changed to make more impossible to achieve. There are some bad and close to immoral practices going on in terms of how the insurance is being sold to customers. Avoid this company!!!