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      Asurion

      Engaged employer

      Asurion reviews

      Great customer service and tech support job! - Anonymous employee Asurion Employee Review

      5.0
      26 Sept 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I believe management does its very best to treat all employees fairly and with respect. Agents can get up to 575$ bonus a month and it's not so hard to get as long as you apply yourself and do the work at hand.

      Cons

      Since it's a remote office and headquarters are in the US moving up in the company can be tricky. However work at home is growing and creating many opportunities.

      Explore other reviews about Asurion

      3.0
      26 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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