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      Asurion

      Engaged employer

      Asurion reviews

      Customer Service-Work At Home - Customer Service Representative Asurion Employee Review

      3.0
      1 May 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great health insurance benefits, performance based bonuses, employee discounts, decent support

      Cons

      Very low pay. No work life balance, hours are awful with no real time off. I worked on 2 accounts so I never got to take vacation time because if 1 account was slow than the other wouldn't be.

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      3.0
      26 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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