Progressive company but difficult work place to work - Anonymous employee Asurion Employee Review

1.0
17 Apr 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Asurion is growing at a fast pace but at the expense of its employees. And most of the benefits goes to senior management. The company is growing rapidly, including expansion into Europe and China. The five year growth plan for the next 5 years is to double revenue but with as little expenditure as possible, this why the company has opened an operations center in the Philippine to add to their operations in Pune, India. The goal is to move work offshore for about a quarter of the cost.

Cons

The company has no time off policy for exempt employees, the policy is, you take the time off you need with the approval of your manager, but the reality is that most people take limited time off, for fear of being viewed negatively and reflected in their performance reviews. Management has no respect for employees, the view is that, with the economy bad, we have no place to go.

Explore other reviews about Asurion

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

See reviews by: Helpful|Rating|Date|All