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      Asurion

      Engaged employer

      Asurion reviews

      PPX (Pay Per Experience) - PPX (Pay Per Experience) Asurion Employee Review

      1.0
      7 Oct 2021
      Ppx (pay per experience)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great insurance and benefits after 30 days. No disrespect to the company, there are some happy people here in other departments. The company is growing and is productive. I did not encounter or interact with Senior Management or the CEO.

      Cons

      ADVISEMENT, READ AND CHOOSE WISELY!!!! I usually do my research before accepting a new job and I did not research big mistake! Ridiculous high expectations. Two weeks of high intensive training. Too much to learn in two weeks then get on the phones to help customers. Paid $19 Per hour in training and after training $4.95 per call plus commission. After 30 days of training, you will be fired if you are not at 80% sales offer rate, even if you have computer errors and dropped calls that are beyond your control. They will count them against you. NOT FAIR! I SHOULD HAVE LISTENED TO TWO OF MY FRIENDS THAT WORKED HERE LESS THAN 30 DAYS AND QUIT! I WAS HOPEFUL AND HAD HIGHER EXPECTATIONS. FOLLOW YOUR FIRST MIND!

      avatar
      Asurion Response
      4y
      We're sorry to hear that your position with Asurion did not meet your expectations. We want all employees to feel confident and comfortable in their roles. The modules we use for training are designed to give employees a better understanding of what we do. Every employee is an important part of our team and the work they do is vital to our company's success. We want them to feel valued, and understand that miscommunication or certain job requirements can negatively impact your experience. As a team, we want to work together to ensure all business objectives are met and our employees know their worth. We are always working to get better at how we live our values. Thank you for this feedback.

      Explore other reviews about Asurion

      5.0
      3 Mar 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      26 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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