You will only succeed here if you are a stat-driven, self-competitive person who can motivate yourself when you're alone. Working at home is tough if you've never had call center experience. It gets very stressful at times (when starting out) and not having anyone physically there to help my be scary for some. This is definitely not for someone who gets upset easily. The customers will make you hate yourself if you're not a confident person, and you have to be very driven and motivated to keep your stats in line (and your stats will probably be horrible for a while). That being said, everyone here wants everyone else to succeed, and all of your trainers, coaches, managers, and directors all want the best for you. If you put in hard work, you will succeed.